Clinical negligence claims against Totally Plc_FOI_7922

Freedom of information request details

FOI request date:

Service: Claims Management

The following information was requested:

I am writing to make a formal request under the Freedom of Information Act 2000 for recorded information held by NHS Resolution relating to clinical negligence claims against Totally Plc (including its trading subsidiaries such as Vocare Limited) arising from an incident that occurred in January 2018.

 

Totally Plc entered administration on 6 June 2025, citing as a key factor a medical negligence claim relating to a January 2018 incident, with a potential liability that could exceed its £10 million insurance cover and potentially be eight figures. This claim has had significant consequences for contractors working for Totally Plc/Vocare, including myself as a sole trader who was not paid for work performed.

 

I request the following information, to the extent it can be provided without breaching confidentiality or data protection:

Confirmation of whether NHS Resolution holds or has held clinical negligence claims against Totally Plc (or its subsidiaries) relating to an incident in January 2018.

 

The nature of the claim(s) (e.g., type of alleged negligence, clinical area, number of claimants).

 

The current status of the claim(s) (e.g., ongoing, settled, in litigation).

 

Any information on the potential or actual value of the claim(s), including whether it exceeds typical insurance limits.

Any reports, summaries, or case notes held by NHS Resolution concerning this claim that can be disclosed without identifying individuals.

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