NHS Resolution outlines its primary care offer
The launch of our state-backed general practice indemnity schemes in April 2019 and 2020 means that NHS Resolution offers support and insights to those working in primary care, from across all of our four service areas: Claims Management, Practitioner Performance Advice, Primary Care Appeals and …
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The role of Primary Care Appeals
Jonathan Haley is the Head of Appeals at NHS Resolution and leads the work of the Primary Care Appeals service. In this blog he discusses the important role that his team play in providing fair resolution of appeals and contracting disputes in primary care. The …
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Covid-19 pharmacy payments appeals
Following discussions between the Department of Health and Social Care and NHS Resolution’s Primary Care Appeals service, NHS Resolution has delegated authority to handle appeals relating to Covid-19 pharmacy payments with effect from 1 April 2022. (See: Part XVIIID of the Drug Tariff.) Community Pharmacy …
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Recovery of payments ruling – implications for pharmacies
In a recent case handled by our Primary Care Appeals service, a pharmacy had appealed against the decision of NHS England and NHS Improvement (NHSEI) to recover out of pocket expenses relating to the dispensing of medicines. The pharmacy had claimed that NHSEI were stopped …
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GPs at risk of losing payments over late submission
Primary Care Appeals has recently determined a number of disputes between general practices and NHS England and NHS Improvement (NHSEI) where the practices had claimed that the demands placed upon them by the Covid-19 vaccination programme had meant that they had failed to submit on …
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Primary Care Appeals outlines its role in dispute resolution
Our Primary Care Appeals service has launched a video outlining its role in the NHS dispute resolution procedure. As an appellate body, the service is responsible for ensuring the prompt and fair resolution of appeals and disputes between primary care contractors or those wishing to …
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Primary Care Appeals: interest on monies owed
Primary Care Appeals has been the expert appellate body providing resolution in unresolved disputes between NHS service commissioners and NHS service providers for the last twenty-eight years. Wherever local resolution fails, Primary Care Appeal steps in to resolve disputes between NHS England and Improvement or …
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