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NHS Complaints Summit 2020

Michele Golden, Deputy Director of Safety and Learning will be discussing Improving practice in early resolution, covering: what does resolution mean to a complainant? the work of NHS resolution improving learning and local resolution This conference will enable you to: Network with colleagues who are …

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HR business club – the ageing workforce – specific benefits and risks for the NHS

There have been significant changes in relation to working age and expectations of employees in relation working age over the last decade. This brings many benefits for employers and also some tricky areas where care and planning are needed to get the best and most efficient workforce.

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