Case investigator – primary care

Case investigator – primary care


Event details:

Date: to

Time: 9:30 AM - 5.00 PM

Cost to attend: Payment required

Event theme(s): Practitioner performance

Event type: Training

Event location:

Browne Jacobson
Victoria Square House
Victoria Square
B2 4BU

About this event

This workshop has been designed for anyone who undertakes the case investigator role in investigations about practitioners. The skills and knowledge shared are based on practitioner performance best practice and is therefore transferable if you are commissioned to review any part of a practitioner’s performance.


By the end of the course, delegates will be able to:

  • Describe the context in which concerns arise, the contributing factors and key regulations
  • Define the key roles and responsibilities of the investigation team and associated stakeholders
  • Critique the investigation’s terms of reference to ensure the process is effective and just
  • Develop and implement an investigation plan to provide a consistent and fair approach to the investigation
  • Identify, review and index evidence in an objective manner, mapped to relevant terms of reference
  • Prepare and conduct efficient and effective witness interviews
  • Structure a self-contained report, including an effective summary and analysis of evidence
  • Formulate responses to challenges
  • Understand what comes after the report is submitted
  • Produce an action plan, for self and organisation, on what support is needed following training attendance.


Day one: 9.30 AM – 5.00 PM
Day two: 9.00 AM – 4.00 PM


Public course (per individual) cost:

Primary care

NHS England delegate – please proceed if you can pay by card. If not, please obtain a purchase order for the value of your ticket and email your details and PO number to£500 (no VAT)
Funding from an NHS body – please select this if an NHS body is funding or reimbursing your ticket e.g. Clinical Commissioning Group – £500 (no VAT)
Employed by a GP practice or other non-NHS healthcare provider – please select this option if you are employed by a GP practice or provide 3rd party GP services to the NHS – £500 + VAT
Independent healthcare provider and charity – please select this if your ticket is being funded by an independent healthcare provider or charity delivering services to the NHS – £500 + VAT
Outside UK – If you reside outside of the UK – £500 (no VAT)
Other – If none of the above applies – £500 + VAT

Interested in this training course?

Please email, to inform us of your interest and we will contact you when the next training course dates are released.

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