About this event
This is an interactive course and uses case studies to explore and develop the key skills and knowledge required by case investigators.
Places are open on a first come first served basis, please book early to secure your place.
Objectives
By the end of the course, delegates will be able to:
- explore how concerns about a practitioner’s practice arise and identify the most common factors affecting performance
- explain why the decision to investigate is made and suggest other options to resolve performance concerns
- describe roles and responsibilities for those involved in investigations
- plan for an investigation which meets national requirements
- describe the principles of robust and meaningful terms of reference and know how to work within them
- collect, review and weigh evidence
- conduct an investigative interview using a structured approach, including the PEACE model
- recognise the key skills and attributes of a case investigator
- recognise their own limits of competence and access sources of support and expertise
- reference relevant national/local standards
- write an investigation report with conclusions
- describe the potential legal challenges to an investigation
Course topics
dealing with concerns about a practitioner’s practice
investigation roles and responsibilities
starting the investigation
gathering evidence
interviewing witnesses
report writing
supporting the practitioner
responding to legal challenges
support for case investigators
Prices
In house (per organisation) cost for primary and secondary care:
Public (per individual) costs: £500/delegate
Secondary Care
NHS trust or foundation trust in England – please select this if your ticket is being funded by an NHS trust or foundation trust in England – £500 (no VAT)
NHS special health authority – please select this if your ticket is being funded by an NHS special health authority e.g. Health Education England; Public Health England; NHS Digital – £500 (no VAT)
Delegates from Wales, Northern Ireland or Scotland – please select this if your ticket is being funded by a health board or organisation in Wales, N Ireland or Scotland – £500 + VAT
Government department – please select this one if your ticket is being funded by a Government dept e.g. Ministry of Defence – £500 + VAT
Independent healthcare provider and charity – please select this if your ticket is being funded by an independent healthcare provider or charity delivering services to the NHS – £500 + VAT
Outside UK – if you reside outside of the UK – £500 (no VAT)
Other – if none of the above applies – £500 + VAT
Interested in this training course?
Please email nhsr.adviceeducation@nhs.net, to inform us of your interest and we will contact you when the next training course dates are released.
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