Case Investigator Secondary Care, face-to-face, London

Case Investigator Secondary Care, face-to-face, London

London

Event details:

Date: to

Time: Day 1: 09:15 to 17:00 / Day 2: 09:15 to 15:30

Cost to attend: Payment required

Event type: Training

Event location:

Clyde and Co, The St Botolph Building
138 Houndsditch
London EC3A 7DH

https://stbotolph.co.uk/contact/

About this event

This is an interactive course and uses case studies to explore and develop the key skills and knowledge required by case investigators.

Places are open on a first come first served basis, please book on Eventbrite early to secure your place.

Dates:

April 21st and April 22nd

Objectives
By the end of the course, delegates will be able to:

  • explore how concerns about a practitioner’s practice arise and identify the most common factors affecting performance
  • explain why the decision to investigate is made and suggest other options to resolve performance concerns
  • describe roles and responsibilities for those involved in investigations
  • plan for an investigation which meets national requirements
  • describe the principles of robust and meaningful terms of reference and know how to work within them
  • collect, review and weigh evidence
  • conduct an investigative interview using a structured approach
  • recognise the key skills and attributes of a case investigator
  • recognise their own limits of competence and access sources of support and expertise
  • reference relevant national/local standards
  • write an investigation report with conclusions
  • describe the potential legal challenges to an investigation

Course topics

– dealing with concerns about a practitioner’s practice
– investigation roles and responsibilities
– starting the investigation
– gathering evidence
– interviewing witnesses
– report writing
– supporting the practitioner
– responding to legal challenges
– support for case investigators

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