Implementing recommendations: shared insights to reduce claims in emergency medicine

Implementing recommendations: shared insights to reduce claims in emergency medicine

Royal College of Physicians 11 St Andrews Place Regent’s Park London, NW1 4LE

Event details:


Time: 09:00 - 16:45

Organiser: NHS Resolution

Event theme(s): Emergency department

Event type: Conference

Event location:

Royal College of Physicians
11 St Andrews Place
Regent’s Park
London, NW1 4LE

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About this event

We are pleased to announce that NHS Resolution will be holding a face-to-face national emergency medicine conference, Implementing recommendations: Shared insights to reduce claims in emergency medicine, on Monday 9 October 2023 at the Royal College of Physicians. The conference will run from 09:30-16:45 with registration from 09:00. We will be inviting representatives from the emergency department teams across England to our clinically focused event.

Abstract competition

We are inviting each trust to submit an abstract outlining a quality improvement project within your organisation that is related to the following NHS Resolution emergency medicine reports:

Category 1) High value and fatality related claims report

Category 2) Missed fractures report.

The entry criteria are as follows:

  • The quality improvement project must directly relate to either of the two reports
  • Utilised a recognised quality improvement methodology
  • Involved collaboration across the organisation’s specialities
  • Demonstrated partnership working across the local Integrated Care System (ICS)
  • Resulted in a demonstrable reduction in risk and improved patient safety

We will select one winning abstract from each of the two categories referenced above and will ask the successful trust teams to present their work at the conference.

Abstracts that are not selected will be considered for the poster presentation.

The closure for abstract submissions is midnight Friday 1 September and abstracts should be submitted to

You will be informed by Wednesday 6 September regarding your submission. If you are invited to submit a poster, we will provide an ePoster template for the successful trusts to utilise and we will print your poster for display on the day. The deadline for poster submissions will be 25 September 2023.

To enter, please fill out the form and fill out the abstract template.

Programme and speaker biographies

A draft programme can be found here: NHS Resolution Emergency Medicine conference programme. Please note this has not been finalised and is subject to change.

Speakers include:

  • Dr Denise Chaffer (Director of Safety and Learning NHS Resolution)
  • Dr Alex Crowe (Deputy Director of Safety and Learning, NHS Resolution)
  • Rose-Anna Lidiard (Deputy Director of Technical Claims, NHS Resolution)
  • Tim Shurlock (Safety and Learning Lead, South, NHS Resolution)
  • Dr Robin Evans (Consultant Radiologist Croydon Health Services NHS Trust)
  • Dr Ron Daniels (CEO, The Sepsis Trust)
  • Dr Tracy O’Regan (Professional Officer Clinical Imaging and Research, The Society and College of Radiographers)
  • Dr Chris Moulton (Clinical Lead for Emergency Medicine, GIRFT)
  • Dr Sue Greenhalgh (Clinical Fellow and Consultant Physiotherapist, Manchester Metropolitan University)
  • Professor Tim Briggs (Chair of GIRFT and NHS England National Director for Clinical Improvement and Elective Recovery)
  • Rabina Tindale (Chief Nurse, Wrightington, Wigan and Leigh NHS Foundation Trust)
  • Dr Katherine Henderson (Immediate Past President, The Royal College of Emergency Medicine)
  • Dr Emma Redfern (Acting Medical Director University Hospitals Bristol and Weston, Chair Safer Care Committee, The Royal College of Emergency Medicine)
  • Charlotte Roberts (Emergency Department Senior Sister, Blackpool Teaching Hospitals NHS Foundation Trust)
  • Dr Samuel Guest (Emergency Department Consultant, Blackpool Teaching Hospitals)


Please find a virtual map of the venue here:

By road

  • Easy access via M40 and M1
  • Car Parking:  The RCP offers free parking to disabled guests by prior arrangement and is situated outside the congestion charge zone.  The nearest public car park is a few minutes walk away (refer to the map)

By train

The closest mainline train stations are:

  • Euston station (15 mins walk)
  • King’s Cross and St Pancras stations (15 mins by taxi)
  • National and International rail services (5 minutes by taxi)
  • Marylebone station (5 minutes by taxi)

By tube

  • Regent’s Park station on the Bakerloo line (5 minutes walk)
  • Great Portland Street Station on the Circle, Metropolitan and Hammersmith and City lines (5 minutes walk)
  • Warren Street Station on the Victoria and Northern lines (10 minutes walk)

The RCP recommends some hotels here.

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