Patient safety in remote consultations

Patient safety in remote consultations

Event details:


Time: 12:30-14:00

Event theme(s): Claims, Patient safety

Event type: Webinar

Event location:

About this event

NHS Resolution’s Safety and Learning team, are hosting a virtual forum on the recently published research conducted by Dr Rebecca Payne and Professor Greenhalgh into the safety of remote consultations.

The purpose is to share the findings and recommendations from the analysis of multiple sources of patient safety intelligence including claims and incidents data held by NHS Resolution, complaints received by NHS England and cases managed by Health Science Safety Investigation Bureau (HSSIB).

The format is interactive, with presentations followed by questions and panel discussion.

Event programme:

  • Patient safety in remote encounters in primary care
  • Q&A panel discussion


  • Dr Rebecca Payne – NIHR in-practice fellow, General practitioner, University of Oxford and Chair, NICE Quality Standards Committee
  • Prof Trisha Greenhalgh – Professor of Primary Health Care, University of Oxford
  • Dr Anwar Khan – Senior Clinical Advisor for General Practice, NHS Resolution

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