Resolving performance concerns: an overview (primary care)

Resolving performance concerns: an overview (primary care)


Event details:


Time: 9.30AM - 3.00PM

Cost to attend: Payment required

Event theme(s): Practitioner performance

Event type: Training

Event location:

Clyde & Co. LLP
The St Botolph Building
138 Houndsditch

About this event

This one day training course has been designed specifically for anyone who deals first hand with performance concerns at any level within any healthcare organisations. It is also suitable for anyone interested in the principles of handling performance difficulties among registered healthcare professionals.


By the end of the course delegates will be able to:

  • describe the roles of different organisations in the field of managing performance concerns
  • describe the regulatory framework, policies and procedures relevant to the management of performance concerns
  • gain insight into the environmental and contextual issues that might affect performance
  • be able to describe potential early signs that could highlight that a practitioner is in difficulty
  • describe when it is necessary to undertake an investigation and gain an understanding of the key points leading to this decision being made and to be able to describe the steps after an investigation has been concluded
  • develop a plan of action to better manage practitioner performance for self and/or organisation.


9.30 AM – 3.00 PM


NHS England delegate – please proceed if you can pay by card.  If not, please obtain a purchase order for the value of your ticket and email your details and PO number to – £200 (no VAT)
Funding from an NHS body – please select this if an NHS body is funding or reimbursing your ticket e.g. Clinical Commissioning Group – £200 (no VAT)
Employed by a GP practice or other non-NHS healthcare provider – please select this option if you are employed by a GP practice or provide 3rd party GP services to the NHS – £200 + VAT
Independent healthcare provider and charity – please select this if your ticket is being funded by an independent healthcare provider or charity delivering services to the NHS – £200 + VAT
Outside UK – If you reside outside of the UK – £200 (no VAT)
Other – If none of the above applies – £200 + VAT

Terms and conditions

For information on the terms and condition for this training course, please click here.

Interested in this training course?

Please email, to inform us of your interest and we will contact you when the next training course dates are released.

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