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The clinical reality of Emergency Department claims

The clinical reality of Emergency Department claims

Newcastle upon Tyne

Event details:


Time: 9:30 AM - 4.15 PM

Cost to attend: Free

Event theme(s): Emergency department

Event type: Conference

Event location:

International Centre of Life
Times Square
Newcastle upon Tyne

About this event

These learning events are provided for the benefit of our members. We reserve the right to cancel bookings for individuals from non-member organisations. Additionally we reserve the right to limit/and or cancel bookings where there are multiple individuals booked from the same member organisation. This has been implemented to ensure the fairest access for our whole membership.

What do we miss? What do we do about it?

An exploration of safety themes and the impact of harm leading to litigation.

Promoting an awareness and understanding of Emergency Department claims as well as the cost of claims, both financial and human, to patients and the staff involved.

This free training conference is only aimed at Emergency Department (ED) clinical staff and safety, quality and governance leads.

Over 100 attendees

Three breakout sessions

CPD accredited

One and a half hours of networking

Key topics:

  • Reducing claims in ED – What can we do?
  • What do we miss, what do we do about it?
  • Claims relating to nursing care
  • Shared learning – spreading the word
  • Understanding the patient pathway

Key objectives:

  • Gain an understanding of some of the areas of practice within emergency medicine that can lead to successful litigation claims
  • Explore these areas further through a panel question and answer session
  • Learn from Trusts who have changed their practice to improve patient safety in emergency care
  • Share good practice and develop ideas for implementing change within their own organisations

Summary of sessions:

Some like it hot (break out session)

Summary of the joint process that Radiology and ED went through introducing a radiographer led ‘hot reporting’ service for the Emergency Department. From the awarding of funds from NHS Resolution to ‘go live’ reporting service, the talk focusses on the overall objectives of the team, the challenges faced and the evaluation of the service from a user perspective.

Confirmed speakers:

  • Dr Amjid Mohammed, Consultant in Emergency Medicine, Head of Service Emergency Care, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
  • Dr Taj Hassan,  Immediate Past President of the Royal College of Emergency Medicine and Consultant in Emergency Medicine, Leeds Teaching Hospitals NHS Trust
  • Dr Denise Chaffer, Director of Safety and Learning, NHS Resolution
  • Dr Freya Levy, Clinical fellow (Emergency Department Specialist), NHS Resolution
  • Dr Mark Harrison, Emergency Medicine Consultant, Northumbria Healthcare NHS Foundation Trust
  • Alan Gallagher, Head of Risk and Claims, North East Ambulance Service NHS Foundation Trust
  • Christopher Phillips, Consultant in Emergency Medicine, South Tyneside and Sunderland NHS Foundation Trust
  • Julie Howson, Advanced Practitioner Reporting Radiographer, South Tyneside and Sunderland NHS Foundation Trust

The programme and timings may be subject to changes.

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