Average time to settle successful CNST claims (FOI_5750)

Freedom of information request details

FOI request date:

Service: Claims Management

The following information was requested:

[Follow up to FOI_5704]

The problem with table 17 is that the ‘all bands’ data in the bottom row includes unsuccessful claims.

As a result, I cannot use the table to ascertain the average number of years from NHSR notification to settlement for all CNST claims which were successful (i.e. where damages were awarded). Table 17 provides a breakdown by value but doesn’t provide the overall figure all successful CNST claims.

I still therefore require the requested data for all CNST claims which were successful.

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