Freedom of information request details
FOI request date:
The following information was requested:
See my request below.
Contract 1 – contact centre/call centre contracts.
Please send me the following information for each provider:
- Incumbent Supplier
- Annual Average Spend
- Contract Expiry
- Contract Review
- Contract Description
- Contact Details
- Number of Agents
- Number of Sites
- Manufacturer of the contact centre
- Busy Periods
- Do you use Microsoft Exchange 2003 as your email server? If not, then which product do you use?
- Number of email users
The second part of my request relates to the use inbound network services contracts [please, refer to attached response for details].
For contract relating to the above please can you provide me with?
- Incumbent Supplier
- Annual Average Spend
- Contract Expiry
- Contract Review
- Contract Description
- Contact Details:
Download this information request [Information request for Contact centre contracts (FOI_5675)]
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