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Loss of patient medical files

Freedom of information request details

FOI request date:

Service: Claims Management

The following information was requested:

I am requesting information under the Freedom of Information Act concerning the total number of cases settled and damages value for the period April 2015 – September 2019 in relation to a non-clinical negligence claim for the loss of patient medical files – a hardcopy record of a patients medical history (not to be confused with the summary care record) that is handled and stored by Primary Care Support England unless it is held at a GP surgery in which case the patient would be registered at the practice.

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