NHS 111

Freedom of information request details

FOI request date:

Service: Claims Management

The following information was requested:


Please could you state how many cases you have settled in the total of the last four financial years (2015-16) (2016-17) (2017-18) and (2018-19) under the clinical negligence scheme where the case has been brought against the NHS Direct 111 service and the total compensation paid out for those claims?

Please also provide a breakdown of (i) both the injury code and (ii) the cause code for all of these successful claims in the last four years.

Note: Please could this report be run where either the location code was ‘NHS 111’, the speciality code was ‘NHS 111’, or the member code was ‘NHS 111’.

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