Corporate governance

Standing orders

These Standing Orders form part of the governance framework for NHS Resolution, which include the Framework Agreement between the Department of Health and Social Care (DHSC) and NHS Resolution as well as the Standing Financial Instructions (SFI’s). They aim to protect NHS Resolution’s interests and …

Corporate governance

Risk management

This document sets out the governance structures in place to ensure that risks are managed and escalated through NHS Resolution as appropriate.

Corporate governance

Data protection

The business of NHS Resolution involves the processing of information about individuals. Often, due to the nature of the work of the organisation, this information will include details that many people would consider to be sensitive and/or private (for example, details about physical or mental …


Standing financial instruction

These standing financial instructions are issued in accordance with the Financial Directions issued by the Secretary of State under the provisions of the National Health Service Act 2006 (as amended), for the regulation of the conduct of NHS Resolution in relation to all financial matters. …

Corporate governance


NHS Resolution as an arm’s length body (ALB) to the Department of Health & Social Care (DHSC) is responsible for public funds. The purpose of this procurement policy and procedure is to support a procurement process that will ensure our organisation and staff are kept …

Corporate governance

Raising concerns

Speaking up about any concern you have at work is really important. In fact, it’s vital because it will help NHS Resolution to keep improving our services and the working environment for our staff. You may feel worried about raising a concern, and we understand …

Corporate governance

Freedom of information

NHS Resolution is a designated Public Authority for the purposes of the Freedom of Information Act (FOI) 2000. Under the terms of the Act, the organisation is expected to respond to any request for recorded information within 20 working days, subject to exemptions and limits …

Human resources

Equality, diversity and inclusion

NHS Resolution aims to design and implement services, policies and measures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others. It is a requirement that we conduct equality impact assessments on all policies …