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Joanne Evans

Joanne joined NHS Resolution as the Director of Finance and Corporate Planning in 2016. Joining the civil service after graduating, Joanne worked initially as a National Insurance Inspector for Department of Social Security. Following this she found herself in a finance role for the Benefits …

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Dr Denise Chaffer

Dr Denise Chaffer is a registered nurse and midwife and currently holds the post of Director of Safety and Learning at NHS Resolution. Her PhD is in health care leadership and she has a master’s degree in management and social care. She also has an …

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Vicky Voller

Vicky is the Director of Advice and Appeals (formerly the National Clinical Assessment Service and the Family Health Services Appeals Unit), and is responsible for leading the strategic direction and operational delivery of the Advice and Appeals services with the aim to resolve concerns about …

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