NHS Resolution Event Resources

Thank you for visiting our stand at RCN Congress 2023! Please find below some key resources and publications which may be of interest to you:

Did You Know - High Level Medication Errors image

Learning from medication errors:

From April 1 2015 to 31 March 2020 NHS Resolution received 1,420 claims relating to errors in the medication process. Of those claims, 487 claims settled with damages paid, costing the NHS £35 million (excluding legal costs).

To share learning from clinical negligence claims with healthcare professionals, NHS Resolution has now published a suite of seven information leaflets relating to medication errors. The ‘Did You Know’ series covers:

Anti-infective medication errors
General Practice medication errors
Heparin and anticoagulants
Insights into medication errors
Paediatric medication errors

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 Preventing needlestick injuries:

We received 2,600 claims for needlestick injuries for incidents occurring between 2012 – 2022. Needlestick injuries can be costly to

investigate and increase the risk blood-borne infections. Fortunately, the harm and cost of most needlestick injuries are largely avoidable.

We’ve created two new resources to share the learning from these claims and help organisations identify how to prevent future injuries.

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Venous thromboembolism:

From 1 April 2012 until 31 March 2022, we documented 687 closed claims relating to Venous Thromboembolism (VTE) injuries. Of these, 411 claims were settled with damages paid, costing the NHS over £23 million.

VTE is a significant cause of mortality, long-term disability and long-lasting ill-health problems – many of which are avoidable.

This digital resource details how clinicians take preventative action to improve outcomes for patients at risk of VTE.

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CNSGP report:

Analysis of the data from the first year of an indemnity scheme for general practice has identified that quicker and more accurate diagnosis, and improved prescribing processes could result in better patient outcomes.

The report provides a comprehensive review of the first year of the Clinical Negligence Scheme for General Practice (CNSGP). CNSGP is the indemnity scheme managed by NHS Resolution, which covers the NHS work of general practice in England for incidents occurring after 1 April 2019.

The report was developed in collaboration with subject matter experts from royal colleges and other arm’s length bodies.

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Diabetes and lower limb complications: A thematic review of clinical negligence claims:

Standardised care and better education could prevent diabetic patients from undergoing amputations, preserve wellbeing and save the NHS money, an NHS Resolution report has found.

The report identifies themes in compensation claims involving patients with progressive diabetes-related lower-limb complications that in the worst cases can lead to amputation. Up to 85% of amputations are avoidable. Both amputations and other patient harm can be reduced with appropriate, timely care.

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Supporting primary care:

NHS Resolution offers support and insights to those working in primary care from across our four services: Claims Management, Practitioner Performance Advice, Primary Care Appeals and Safety and Learning. We have produced a short digital brochure that outlines how each service supports those working in primary care to manage and reduce concerns, disputes and claims.

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