Being fair
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and …
How to prepare for an inquest
This film provides more detail on what to expect as a witness in an inquest. It covers from the point you are called to when you give evidence in court on the day. The purpose of this second film is to describe the process of …
Learning from claims: learning disabilities
This webinar from our learning from claims series focuses on learning disabilities. Justine Sharpe, one of our Safety and Learning Leads hosted this session, covering: Thematic trends we’ve observed in learning disability claims Valuable insights from families impacted by Winterbourne View Key challenges faced by …
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Christine’s story
A patients perspective on a clinical negligence claim.
Giving evidence at inquest: a well prepared witness
This film provides an illustrative scenario of what a well prepared witness looks like. The purpose of this film is to demonstrate how it feels for a clinician to present evidence in the court, covering typical questions legal representatives may ask. When viewing the film, …
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Primary Care Appeals – termination of primary medical services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against termination notices. Its purpose is to provide guidance based on past decisions
The Early Notification scheme progress report: collaboration and improved experience for families
NHS Resolution has reported on the first year of its innovative scheme to drive improvements in maternity and neonatal services and to ensure that families are better supported whose babies suffer rare, but tragic, avoidable brain injuries at birth. You may also be interested in …
Inquests: A guide for health providers
Attending a Coroner’s court to give evidence can be worrying if this is something you have never done before, or if you have previously had a challenging experience. NHS Resolution has produced three films to help prepare staff called to give evidence at an inquest. …
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