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Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases?

The NHS’s most valuable resource is its people. They are critical to the delivery of safe and effective patient care. To support the fair management and resolution of concerns, we are pleased to publish our annual analysis of the demographics of the practitioners which we …

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Clinical negligence claims in Emergency Departments in England: Three thematic reviews

Emergency Departments (ED) in England provide a high-quality service to patients under challenging circumstances. It is understanding how claims can provide unique learning to enhance safety and patient experience further which the three reports aim to deliver. In total, 220 cases were examined, where the …

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Being fair 2

Our new report, Being fair 2 aims to promote the value of a person-centred workplace that is compassionate, safe and fair when care in the NHS goes wrong. It follows on from the original Being fair report published in 2019. With workforce issues like incivility, …

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