Maternity pressure ulcers
This leaflet draws attention to the number and cost of pressure ulcers suffered by women in maternity units. It provides information on common themes, their impact and what you can do to prevent them.
Read saying sorry
Saying sorry meaningfully when things go wrong is vital for everyone involved in an incident, including the patient, their family, carers, and the staff that care for them. This leaflet is part of our work on duty of candour.
Five years of cerebral palsy claims
This report provides an in-depth examination of the causes of these rare but tragic incidents and the investigations that follow them. For the purposes of this study we focused on 50 cases of cerebral palsy where the incidents occurred between 2012 and 2016 and a …
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Local dispute resolution protocol for GP premises disputes
This document sets out principles of best practice and protocols which we will take into account when determining whether to accept a referral to it by a party to a dispute under the GMS Contracts Regulations or PMS Agreements Regulations.
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Guide to assisted mediation
This short guide explains how our Practitioner Performance Advice service uses assisted mediation brings together the parties concerned to help them find a mutually acceptable way forward that enables a professional working relationship.
Consideration of assessment policy statement
Our consideration of assessment policy statement relates to cases where we are asked by an NHS employer or contracting organisation to consider whether to offer an assessment of an individual doctor, dentist or pharmacist about whom there are concerns.
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