Virtual forum: Taking action to improve patient safety in primary care
On 13 September 2024 NHS Resolution’s Safety and Learning team, in collaboration with HSSIB and NHS England hosted a virtual forum, on the benefits of implementing safety science in primary care, responding to patient safety incidents and the support available to staff working in general …
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Neonatal jaundice
This is an illustrative case story based on clinical negligence cases involving neonatal jaundice. The aim is to share the learning from these claims and highlight national guidance.
Placental abruption
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff.
Practitioner and healthcare organisation experiences of Professional Support and Remediation action plans
This is the second Insights paper published by NHS Resolution’s Practitioner Performance Advice Service (‘the Advice service’) which focuses on Professional Support and Remediation (PSR) action plans. The first, published in February 2023, looked at the key features of action plans. In this follow-up, we …
The Early Notification Scheme animation
We have published an animation designed to explain what our Early Notification Scheme does. As part of our third strategic objective, to collaborate to improve maternity outcomes, and ongoing consideration for how the EN scheme should be developed, we’ve been working closely with our Maternity …
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Virtual forum: Dispelling the myth-towards safer practice – seeking support for claims
On 10 April 2024 NHS Resolution’s Safety and Learning team in collaboration with the NW panel law firms, hosted a virtual forum series on learning from claims to promote reflection and improve patient care. The purpose was to raise awareness of the support offered by NHS …
Virtual Forum: Patient safety in primary care remote consultations
On 27 March 2024 our Safety and Learning team hosted a virtual forum on the recently published research conducted by Dr Rebecca Payne and Professor Greenhalgh into the safety of remote consultations. The purpose was to share the findings and recommendations from the analysis of …
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Experiences of ethnic minority and IMG practitioners: Research to improve fairness in the management of concerns
Key messages and actions Practitioner Performance Advice (Advice) commissioned research into the lived experience of ethnic minority1 and international medical graduate (IMG) practitioners with our service and their employers to produce practical suggestions to provide a fair, consistent service to all where there are performance …


