Read Being fair
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. This leaflet contains advice on supporting a just and learning culture for staff and patients following incidents in the NHS.
Insights from assault claims
£53.4 million will be spent to settle 1,255 of the 3,227 claims made for assault received by NHS Resolution between 2013 and 2018. This is equivalent to employing 1,700 registered nurses for one year. 1,225 claims received between 1 April 2013 and 31 March 2018 …
Maternity pressure ulcers
This leaflet draws attention to the number and cost of pressure ulcers suffered by women in maternity units. It provides information on common themes, their impact and what you can do to prevent them.
Learning from suicide-related claims – the summary
This leaflet is a summary of our thematic review that presents a detailed analysis of claims made after an individual has attempted to take their life.
Read more [Continue reading] Learning from suicide-related claims – the summary
Read the benefits of supported decision making (consent)
This leaflet provides context for claims cases, the importance of Nadine’s story and what patient-centred consent looks like.
Read more [Continue reading] Read the benefits of supported decision making (consent)
Read saying sorry
Saying sorry meaningfully when things go wrong is vital for everyone involved in an incident, including the patient, their family, carers, and the staff that care for them. This leaflet is part of our work on duty of candour.
