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Learning from Emergency Department (ED) claims virtual forum

On 30 May 2022, NHS Resolution’s Safety and Learning team hosted a virtual forum to share the key themes from our latest reports which led to claims in the Emergency Department in England between 2014 and 2018. Recognising the unique challenges and diversity of clinical …


Annual statistics

We are releasing data relating to NHS Resolution claims covering the period 2006/07 and 2020/21. Data is presented in two separate spreadsheets:  the Annual Report Statistics are based on a snapshot of data at the end of each financial year, which reflects the approach to …


Duty of candour animation

Our duty of candour animation offers guidance on the importance of being open and honest. Being open and honest with patients and those close to them is always the right thing to do and is often referred to as the duty of candour. We have …



From 1 April 2010 until 1 December 2021 NHS Resolution received 467 claims relating to extravasation injuries. Of those 467 claims, 214 have settled with damages and 112 have closed with nil damages. This has cost the National Health Service (NHS) 16 million pounds. This …


Advice for those in General Practice – 80 years

This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …

Case story

Good practice in managing umbilical cord prolapse

This case story is based on real events and NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: Could this happen in my organisation? …