Resources

We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.

We have a duty to use this information responsibly to drive positive change for patients and staff.

Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.

You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).

If you would like any further information, please contact us via our contact webpages.

Case story

Chorioamnionitis after prolonged rupture of membranes at term

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Case story

Good practice: care outside of guidance after previous caesarean

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Learning resource

Preventing needlestick injuries

2,600 claims for needlestick injuries were received by NHS Resolution with incident dates between 2012 – 2022 (fiscal years).

Insight report

Surgery case study (from ‘Specialties in Practitioner Performance Advice cases’)

Surgery and behavioural assessment case study: Normalised aggressive and uncivil behaviour of a consultant surgeon This is a composite case study with some facts altered to protect confidentiality. Read full Insights publication ‘Specialties in Practitioner Performance Advice cases: Key themes and use of our services’. …

Webinar

Virtual Forum: Dermatology in Primary Care

On 22 November 2023 our Safety and Learning team hosted a virtual forum on dermatology in primary care. The purpose was to raise awareness of the cost and scale of harm, discuss the challenges and recommendations around recognition and treatment of dermatology in general practice.  …

Case story

Maternity team reviews case study

This illustrative study features a multi-disciplinary maternity team suffering from conflict, key leadership vacancies and individual poor behaviour and looks at why and how a team review was undertaken, its findings and next steps.

Case story

Language and digital barriers to accessing maternity care and advice

This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …

Podcast

NHS Resolution Podcast: Learning from emergency department claims

Listen now on Acast, Amazon, Apple, Google or Spotify  We are pleased to launch a new podcast episode: ‘Learning from emergency department claims’. This podcast focuses on clinical negligence claims from the emergency department, and how insights from claims data can be used by …

Insight report

Exclusion trends and evaluation of NHS Resolution resources to manage exclusions

NHS Resolution’s Practitioner Performance Advice service (the ‘Advice service’) has a unique perspective on exclusions of doctors and dentists within the NHS. Exclusion is designed as a short-term, temporary measure to remove a practitioner from their usual place of work until the nature and cause …