Insight report
Who are the practitioners we advise on and are there any patterns of concerns?
To support the fair management and resolution of concerns, we have analysed the casework of Practitioner Performance Advice from 2017/18 to 2021/22 to understand if there are any trends in the practitioners we advise on and patterns of concerns reported to us by employers and …
Factsheet
Annual statistics
We are releasing data relating to NHS Resolution claims covering the period 2006/07 and 2020/21. Data is presented in two separate spreadsheets: the Annual Report Statistics are based on a snapshot of data at the end of each financial year, which reflects the approach to …
Report
Annual report and accounts 2021/22: A summary
This document provides a summary of some key elements of NHS Resolution’s Annual report and accounts 2021/22. which can be found in full at on our corporate reports page
Webinar
Learning from Emergency Department (ED) claims virtual forum
On 30 May 2022, NHS Resolution’s Safety and Learning team hosted a virtual forum to share the key themes from our latest reports which led to claims in the Emergency Department in England between 2014 and 2018. Recognising the unique challenges and diversity of clinical …
Report
Diabetes and lower limb complications: A thematic review of clinical negligence claims
Since 2013/14, there has been a growth in the volume and value of clinical negligence claims involving patients with diabetes-related lower limb complications. The majority of claims have involved patients with a diabetic foot ulcer who went on to undergo a major lower limb amputation. …
Factsheet
Factsheet 6 – Primary Care Appeals statistics 2021/22
This Factsheet provides statistical information on the various workstreams.
Leaflet
Anti-infective medication errors
NHS Resolution received 172 claims relating to anti-infective medications between 1 April 2015 until 31 March 2020. Anti-infective medications include antibiotics, antivirals and antifungals. The analysis in this leaflet only focuses on closed claims that have been settled with damages paid and concern an element …
Podcast
NHS Resolution Podcast: Spinal Infections
Between the 1st of January 2009 and the 31st of December 2019, NHS Resolution received 232 claims concerning delay in the diagnosis of spinal infection. Out of these 232 claims, 85 were settled with damages paid, 43 without merit and 104 remain open. The total …
Report
NHS Resolution establishes a claims baseline to help direct future improvements in general practice care
Analysis of the data from the first year of an indemnity scheme for general practice has identified that quicker and more accurate diagnosis, and improved prescribing processes could result in better patient outcomes, a report from NHS Resolution published today has found. The report provides …
Video
Duty of candour animation
Our duty of candour animation offers guidance on the importance of being open and honest. Being open and honest with patients and those close to them is always the right thing to do and is often referred to as the duty of candour. We have …
Guidance note
Primary Care Appeals – termination of primary medical services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against termination notices. Its purpose is to provide guidance based on past decisions
Video
Advice for those in General Practice – 80 years
This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …
Case story
Case story: Good practice in managing umbilical cord prolapse
This case story is based on real events and NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: Could this happen in my organisation? …
Podcast
DAC Beachcroft Podcast – Consent and Covid-19
This episode ‘Consent and Covid-19’ hears DAC Beachcroft solicitors Helen Dandridge (Leeds) and Ciaran Claffey (Winchester) discuss the issue of taking consent from patients and the impact that COVID19 has had on clinicians. Helen and Ciaran are joined by guests from Sheffield Teaching Hospitals: Jackie …
Webinar
Getting It Right First Time (GIRFT) Learning from Litigation Claims Webinar – 7 June 2021
In June 2021, a joint webinar was held between GIRFT and NHS Resolution to discuss the guidance and how it can be used in conjunction with 2021 data packs sent to trusts. You can see the full recording of the webinar below.
Case story
Case story: Neonatal hypoglycaemia
This case story is illustrative and is based on combined examples of real events. NHS Resolution is sharing the experiences of those involved to help prevent similar events happening to patients, families and staff in the future.
Video
Drafting and Reviewing Terms of Reference for a formal investigation (under MHPS)
This presentation has been designed to help you write good Terms of Reference or at the very least recognise a set of poor ones. We’ll tell you about: How to go about creating ‘good’ terms of reference How to avoid language that might bias the …
Case story
Case story: Intermittent auscultation (IA) of the fetal heart rate in the second stage of labour
This case story is fictional but is a reflection of cases submitted to the NHS Resolution Early Notification Scheme. The purpose is to share the experience of those involved to help prevent similar occurrences happening to patients, families and staff. It should prompt organisations to …
Leaflet
Heparin and anticoagulants
From 1 April 2015 until 31 March 2020 NHS Resolution received 373 claims relating to heparin and anticoagulant medication errors. Out of these 373 claims, 104 were settled with damages paid, 114 without merit and 155 remain open. The total cost of closed claims is …
Report
Mediation in healthcare claims – an evaluation
In December 2016, NHS Resolution (known at the time as the NHS Litigation Authority) took the ground-breaking step of becoming one of the first indemnifiers in the UK to establish a mediation panel with the focus of resolving clinical negligence and personal injury compensation claims.
