Webinar
Learning from Emergency Department (ED) claims virtual forum
On 30 May 2022, NHS Resolution’s Safety and Learning team hosted a virtual forum to share the key themes from our latest reports which led to claims in the Emergency Department in England between 2014 and 2018. Recognising the unique challenges and diversity of clinical …
Report
Diabetes and lower limb complications: A thematic review of clinical negligence claims
Since 2013/14, there has been a growth in the volume and value of clinical negligence claims involving patients with diabetes-related lower limb complications. The majority of claims have involved patients with a diabetic foot ulcer who went on to undergo a major lower limb amputation. …
Factsheet
Annual statistics
We are releasing data relating to NHS Resolution claims covering the period 2006/07 and 2020/21. Data is presented in two separate spreadsheets: the Annual Report Statistics are based on a snapshot of data at the end of each financial year, which reflects the approach to …
Video
Duty of candour animation
Our duty of candour animation offers guidance on the importance of being open and honest. Being open and honest with patients and those close to them is always the right thing to do and is often referred to as the duty of candour. We have …
Leaflet
Extravasation
From 1 April 2010 until 1 December 2021 NHS Resolution received 467 claims relating to extravasation injuries. Of those 467 claims, 214 have settled with damages and 112 have closed with nil damages. This has cost the National Health Service (NHS) 16 million pounds. This …
Guidance note
Primary Care Appeals – termination of primary medical services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against termination notices. Its purpose is to provide guidance based on past decisions
Video
Advice for those in General Practice – 80 years
This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …
Case story
Good practice in managing umbilical cord prolapse
This case story is based on real events and NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: Could this happen in my organisation? …
