Report
Behavioural insights into patient motivation to make a claim for clinical negligence
NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …
Video
An introduction to learning from suicide-related claims
This video is an introduction to our thematic review that presents a detailed analysis of claims made after an individual has attempted to take their life.
Report
Learning from suicide-related claims
This thematic review presents a detailed analysis of claims made after an individual has attempted to take their life. Claims relating to completed suicide and attempted suicide are reviewed, regardless of whether the claim resulted in financial compensation. It identifies common problems with care and provides recommendations for improvement to support service delivery.
Factsheet
Factsheet 1 – Basic information
This factsheet provides basic information about who we are and what we do.
Factsheet
Factsheet 2 – Financial information 2016/17
This factsheet provides information about the number and type of claims we handled in 2016/17.
Factsheet
Factsheet 2 – Financial information 2017/18
This factsheet provides information about the number and type of claims we handled in 2017/18.
Factsheet
Factsheet 3 – Claims information 2016/17
This factsheet provides headline statistics about the claims we handled in 2016/17.
Factsheet
Factsheet 3 – Claims information 2017/18
This factsheet provides headline statistics about the claims we handled in 2017/18.
