Do you have a moment? We’d like to ask you a few questions about the website



Annual statistics

We are releasing data relating to NHS Resolution claims covering the period 2006/07  and 2020/21. Data is presented in two separate spreadsheets:  the Annual Report Statistics are based on a snapshot of data at the end of each financial year, which reflects the approach to …


Annual report and accounts 2021/22: A summary

This document provides a summary of some key elements of NHS Resolution’s Annual report and accounts 2021/22. which can be found in full at on our corporate reports page  


Learning from Emergency Department (ED) claims virtual forum

On 30 May 2022, NHS Resolution’s Safety and Learning team hosted a virtual forum to share the key themes from our latest reports which led to claims in the Emergency Department in England between 2014 and 2018. Recognising the unique challenges and diversity of clinical …


Anti-infective medication errors

NHS Resolution received 172 claims relating to anti-infective medications between 1 April 2015 until 31 March 2020. Anti-infective medications include antibiotics, antivirals and antifungals. The analysis in this leaflet only focuses on closed claims that have been settled with damages paid and concern an element …


NHS Resolution Podcast: Spinal Infections

Between the 1st of January 2009 and the 31st of December 2019, NHS Resolution received 232 claims concerning delay in the diagnosis of spinal infection. Out of these 232 claims, 85 were settled with damages paid, 43 without merit and 104 remain open. The total …


Duty of candour animation

Our duty of candour animation offers guidance on the importance of being open and honest. Being open and honest with patients and those close to them is always the right thing to do and is often referred to as the duty of candour. We have …


Advice for those in General Practice – 80 years

This video features three GPs, with a combined 80 years’ experience between them, providing advice on managing clinical risk in general practice. Its focus is threefold. It: looks at the most common reasons for patients coming to harm in general practice; advises GPs on how …

Case story

Case story: Good practice in managing umbilical cord prolapse

This case story is based on real events and NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: Could this happen in my organisation? …


DAC Beachcroft Podcast – Consent and Covid-19

This episode ‘Consent and Covid-19’ hears DAC Beachcroft solicitors Helen Dandridge (Leeds) and Ciaran Claffey (Winchester) discuss the issue of taking consent from patients and the impact that COVID19 has had on clinicians. Helen and Ciaran are joined by guests from Sheffield Teaching Hospitals: Jackie …

Case story

Case story: Neonatal hypoglycaemia

This case story is illustrative and is based on combined examples of real events. NHS Resolution is sharing the experiences of those involved to help prevent similar events happening to patients, families and staff in the future.


Heparin and anticoagulants

From 1 April 2015 until 31 March 2020 NHS Resolution received 373 claims relating to heparin and anticoagulant medication errors. Out of these 373 claims, 104 were settled with damages paid, 114 without merit and 155 remain open. The total cost of closed claims is …


Mediation in healthcare claims – an evaluation

In December 2016, NHS Resolution (known at the time as the NHS Litigation Authority) took the ground-breaking step of becoming one of the first indemnifiers in the UK to establish a mediation panel with the focus of resolving clinical negligence and personal injury compensation claims.