Guide to assisted mediation

As part of the extensive experience we bring to supporting the effective performance management of practitioners in resolving concerns we recognise that in some circumstances, the issues may impact on professional relationships. We have identified that in over 50% of referrals, concerns are associated to some degree with conduct that may have a significant impact on the team and patient care.

In order to assist with the complex challenges that behavioural disruption can create, we have developed an assisted model of mediation. This short guide explains how our Practitioner Performance Advice service uses assisted mediation brings together the parties concerned to help them find a mutually acceptable way forward that enables a professional working relationship.

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