See important information in relation to COVID-19 and our services here

Saying sorry

Link to Saying sorry resource

Leaflet resource

Saying sorry meaningfully when things go wrong is vital for everyone involved in an incident, including the patient, their family, carers, and the staff that care for them. This leaflet is part of our work on duty of candour.

Resource publication date:

About the Faculty

The Faculty of Learning is a repository of educational learning products and resources. This section of our website showcases learning material developed by NHS Resolution to support the health service to learn from harm. We work in partnership with other arm’s length bodies (ALB’s), the Royal Colleges, other stakeholders and charities to promote best practice and support collaboration.

Here you can find a range of carefully curated modules that give you access to a collection of learning materials we have put together thematically.

View all learning modules