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Supporting general practice – Administrative errors

This video looks at common administrative errors in general practice that give rise to claims. Steps that can be taken within practices to mitigate the risk of these errors are highlighted.

It is part of a series of videos aimed at supporting general practice by sharing learning from claims. Other videos in the series will appear here in the coming weeks. They are:

Medical record keeping
Consent
What to do if you receive a complaint or claim
Common pitfalls

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