Do you have a moment? We’d like to ask you a few questions about the website


Each year, we receive around 900 requests for advice from healthcare organisations with concerns about the practice of individual doctors, dentists and pharmacists. The advice we offer focuses on:

  • the fair and effective application of the healthcare organisation’s own local performance management and associated procedures
  • good practice in relation to local case management and investigation
  • helping to identify and consider options available to the healthcare organisation to address and resolve concerns raised about an individual’s practice
  • signposting available avenues of professional support and other resources

We are also able to provide advice directly to practitioners who may, for example, be concerned about some aspect of their own practice, or wish to access advice about rebuilding their skills after a career break. We can also provide information about other avenues of support that may be available to practitioners.

Our advice is provided by an established team of Advisers, comprising senior staff who are aligned regionally to specific healthcare organisations and NHS regions across England, Wales and Northern Ireland.

Page last updated on: