Webinar resource
Date held: 6 November 2025
This was the first in a three-part series exploring mental health care across the system — starting with crisis and emergency departments, followed by inpatient safer care, and concluding with community support and recovery.
This session explored crisis and emergency department services, with speakers from NHS England, Getting it Right the First Time, HSSIB, Royal Surrey NHS Foundation Trust, London ambulance services, a lived experience ambassador, Capsticks and our Safety and Learning team.
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