Terms and conditions

NHS Resolution’s terms and conditions comprise a legal notice and privacy policy. NHS Resolution reserves the right to change its terms and conditions without notice and place an updated version on this page. It is the responsibility of the website user to check these terms and conditions on a regular basis.

Legal notice

Service provider details

This website is provided by the NHS Resolution. Details of our office and our contact details can be found here.

The NHS Litigation Authority’s VAT number is 6549674 86.


NHS Resolution has taken every care in the preparation of the content of this website with regard to ensuring its accuracy and completeness. However, the material provided on or from this site is intended to give general information only and is not intended to be relied upon or to be regarded as a substitute for legal advice. Accordingly, NHS Resolution does not accept any liability for loss or damage which may arise from reliance upon the information contained in any of the material on this website.

The content of any external internet site which is linked from this site or which links to this site via hyperlinks is third party content over which NHS Resolution has no influence and for which NHS Resolution accepts no responsibility. Before any links are established to this site, you should contact us for our approval. All enquiries of this nature should be addressed to foi@resolution.nhs.uk.

This disclaimer shall be governed by and construed in accordance with the laws of England and Wales.

Copyright notice

The content of this website is the copyright of the NHS Resolution, with the exception of the documents published by the Clinical Disputes Forum. You may re-use the information on this website which is the copyright of NHS Resolution free of charge in any format on the current Open Government Licence terms. Re-use includes copying, issuing copies to the public, publishing, broadcasting and translating into other languages.

NHS Resolution is the operational name of NHS Litigation Authority – we were established in 1995 as a Special Health Authority and are a not-for-profit part of the NHS. Our purpose is to provide expertise to the NHS on resolving concerns fairly, share learning for improvement and preserve resources for patient care.

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