Our strategy to 2022 sets out our strategic direction and how over the next five years, we will build upon our combined strengths to transform the way in which we use valuable NHS resources to benefit patients, resolve concerns and help to improve safety.
You can learn more about NHS Litigation Authority's journey to becoming NHS Resolution here.
Our primary focus for the future is to resolve concerns fairly.
However, we also have a duty to use what we know, to help to prevent the same thing happening again. We are not a patient safety body and we cannot succeed in isolation, however we have a unique contribution to make to the patient safety system.
We will achieve this by focusing on four priorities.
The benefits of these priorities will be tackling the rising costs of harm to the healthcare system and addressing the causes of harm with a joint objective to reduce serious brain injury at birth, shared with NHS Improvement, improving the experience of patients and healthcare staff when something goes wrong, and increased and earlier support for those providing NHS care who are involved in incidents.
Learn about how we want to deliver our strategy in the first year
We have asked our Members to report all maternity incidents to us within 30 days where babies have suffered severe brain injury as identified by the Royal College of Obstetricians and Gynaecologists’ Each Baby Counts Programme.
We wish to move away from formal legal proceedings where possible. The process rarely benefits either those who are injured and find themselves in the process to recover compensation, or 'future' patients for whose care public funds need to be preserved and for whom lessons need to be learned to prevent repeated incidents.
In 2016 we undertook a comprehensive consultation on our main indemnity scheme, the Clinical Negligence Scheme for Trusts (CNST). This has equipped us with valuable feedback to form this strategy and our plans for reforming the scheme for the next five years.
Learning from harm
Our strategy signals a move to an organisation which is more focused than before on prevention, learning and early intervention to address the rising costs of harm in the NHS.