General practice indemnity

Find out more about our new Clinical Negligence Scheme for General Practice (CNSGP)

Saying sorry

Read our duty of candour guidance

Our strategy

Read Our strategy to 2022 - Delivering fair resolution and learning from harm

Read our latest report

Learning from suicide-related claims: a thematic review of NHS Resolution data

Claims Management

We manage clinical and non-clinical negligence claims on behalf of the members of our indemnity schemes and the beneficiaries of state-backed indemnity for general practice.

Practitioner Performance Advice

Formerly known as NCAS, we provide expert advice, support and interventions in relation to concerns about the individual performance of doctors, dentists and pharmacists.

Primary Care Appeals

Formerly known as FHSAU, we offer an impartial tribunal service for the fair handling of appeals and disputes between NHS England and primary care contractors (GPs, dentists, opticians and pharmacists).

Safety and Learning

We support members locally to better understand their claims risk profiles to target their safety activity and collaborate with others to sharing learning across the system at a national level.