NHS Resolution research explores claimant motivation
NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …
Read more [Continue reading] NHS Resolution research explores claimant motivation
Our 2019 customer survey
Our next member survey will be launching in mid-January 2019, the feedback of which will be used to shape future work. We are constantly developing the services that we provide for our customers and members. We have used information from our last customer survey to …
Our new corporate website
Welcome to our new website with improved features and functionality. We hope that you find the design intuitive and easy to navigate. Packed with new material, the website consolidates resources from our legacy websites www.nhsla.nhs.uk and www.ncas.nhs.uk. We have reviewed what is available to ensure …
Supreme Court Judgment – Darnley v. Croydon Health Services NHS Trust
The Supreme Court has today given its judgment in the case of Darnley v. Croydon Health Services NHS Trust (10 October 2018). Following a head injury, Mr Darnley (the claimant) attended Mayday Hospital, Croydon A&E with a friend. The receptionist advised he would have to …
Read more [Continue reading] Supreme Court Judgment – Darnley v. Croydon Health Services NHS Trust
Solicitor fined £30k for overcharging the NHS millions
Andrew Good, joint owner of Hull law firm Rapid Response, was fined £30k for misconduct after a tribunal found that his conduct “was motivated by his desire for the clinical negligence department to be profitable” and that “in pursuit of that desire he lost sight …
Read more [Continue reading] Solicitor fined £30k for overcharging the NHS millions
NHS Resolution reviews suicide-related claims to help prevent future harm
NHS Resolution is calling for improvements and better integration across the NHS and mental health services to ensure at risk patients are given more support and care having carried out a thematic review of suicide-related claims. The report, launched to coincide with World Suicide Prevention …
Clinical Negligence Scheme for Trusts maternity incentive scheme appeals deadlines extended to 21 August 2018
NHS Resolution is extending the Clinical Negligence Scheme for Trusts maternity incentive scheme appeals deadline to 21 August 2018. This decision has been taken in response to a technical issue that prevented information about the scheme results reaching chief executives and directors of finance within our intended timeframe. For …
NHS Resolution presses ahead with mediation as litigation decreases but claims costs continue to rise
2017/18 annual report and accounts published Formal litigation reduced to the lowest recorded level as NHS Resolution mediated more claims in a single year than in its entire history. This was accompanied by a welcome reduction in claimant legal costs (by £31.8 million) for the …
