Coronavirus clinical negligence claims protocol hailed
Interested parties in the management of clinical negligence claims during the current, ongoing coronavirus situation have hailed a welcome, new protocol for handling claims at this time. The patient safety charity Action against Medical Accidents (AvMA), NHS Resolution which handles all claims against the NHS …
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Case of note: XX v. Whittington Hospital NHS Trust (Supreme Court, 1 April 2020)
XX was a woman in her late 20s at the time of the negligence which led to her claim. The trust failed to identify invasive carcinoma in the years leading to 2012. Had they detected preliminary signs in 2008, there would have been a 95% chance …
New resources to support general practice
Since we extended our services to include general practice indemnity eighteen months ago, we have developed our primary care resources to sit alongside our clinical negligence schemes. These now include: podcasts, videos and Covid-19 guidance to help support beneficiaries of our schemes. As part of …
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Practitioner Performance Advice offers behavioural assessments remotely
In response to the Covid-19 pandemic, parts of the organisation swiftly adapted service delivery to meet the demands of the changing landscape. As part of this work, Practitioner Performance Advice is delivering behavioural assessments remotely to support organisations managing performance concerns. We are pleased that …
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Customer survey 2020
The results of our 2020 customer survey have been extremely positive, with 72 per cent of customers stating they were happy with the services we provide – another year-on-year increase overall. Some 96 per cent of Practitioner Performance Advice customers were satisfied with the service …
NHS Resolution’s Annual report and accounts 2019/20
NHS Resolution’s Annual report and accounts reports on the first year of a new indemnity scheme for General Practice (CNSGP), bringing information on clinical negligence claims against the NHS in England under one roof for the first time. The report also describes the rapid launch …
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New claims management coding to drive improvements in maternal and neonatal care
Marking the launch of the 20th international Group B Strep Awareness Month on 1 July, NHS Resolution has recently introduced a series of new learning codes to its claims management system to improve the identification of injuries suffered by babies in the neonatal period. The …
NHS Resolution appoints Niamh McKenna as first CIO
We are delighted to announce the appointment of Niamh McKenna as NHS Resolution’s first Chief Information Officer. NHS Resolution holds a unique place in the healthcare system and we are embarking on an ambitious strategy to transform the way in which we use the data …
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