News articles

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NHS Resolution supports publication of national AI Commission report

Today marks the publication of the National Commission into the Regulation of AI in Healthcare report, which considers how artificial intelligence can be adopted safely, responsibly and effectively across health and care. NHS Resolution welcomes the report, and the important contribution it makes to the …

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NHS Resolution survey highlights benefits of Advice education

NHS Resolution’s recent long term impact survey has found that our Practitioner Performance Advice (Advice) education programme is helping NHS organisations strengthen their approach to managing practitioner performance concerns, build organisational capability and support fair and proportionate decision-making. The Advice Education Impact Survey gathered feedback …

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Building confidence, fairness and psychological safety when managing performance concerns: Compassionate Conversations

NHS Resolution’s Practitioner Performance Advice Service is expanding its offer to help organisations manage performance concerns fairly, consistently and compassionately with the wider rollout of the Compassionate Conversations programme. What it is: The Compassionate Conversations programme equips staff with the insights, tools and materials to …

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PHSO and NHS Resolution announce Memorandum of Understanding

The Parliamentary and Health Service Ombudsman (PHSO) and NHS Resolution (NHSR) have signed a Memorandum of Understanding signalling their commitment to working more collaboratively over the next year. Both organisations hold valuable insight on emerging safety issues, recurring failings, and areas of operational pressure across …

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NHS Resolution delivers record early resolution of claims as new strategy shows impact 

NHS Resolution’s Annual Report and Accounts for 2025/26, published today, shows that a record 84% of clinical negligence claims were resolved without the need for formal legal proceedings, demonstrating the impact of its ‘Resolution Through Collaboration’ strategy in its first year. The strategy focuses on delivering fairer …

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