Building confidence, fairness and psychological safety when managing performance concerns: Compassionate Conversations
NHS Resolution’s Practitioner Performance Advice service is expanding its offer to help organisations manage performance concerns fairly, consistently and compassionately with the wider rollout of the Compassionate Conversations programme. What it is: The Compassionate Conversations programme equips staff with the insights, tools and materials to …
Fairness and Proportionality: Evaluation and revised resources to support the management of concerns
Our Practitioner Performance Advice Service has published new and revised resources to promote fairness and proportionality in decision making when managing and resolving performance concerns. The revised Framework has the same five Principles but the format has been amended based on feedback from stakeholders. We have …
Advice 2026/27 public education workshop series
NHS Resolution’s Practitioner Performance Advice (PPA) service has a range of face-to-face and virtual training courses that aim to provide healthcare organisations with the knowledge and skills to identify and manage performance concerns locally. While we run both public and in-house trainings, we encourage you to consider …
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New Practice Perspectives Insight: Supporting Neurodivergent Practitioners: The Role of NHS Resolution’s Practitioner Performance Advice Service
NHS Resolution’s Practitioner Performance Advice service (Advice) has published its latest Insight: Supporting Neurodivergent Practitioners: The Role of NHS Resolution’s Practitioner Performance Advice Service, in collaboration with Dr Elizabeth Stonell, a GP in Wakefield and the Associate Dean at the School of General Practice in …
Evaluation of the Fairness and Proportionality framework and resources
In January 2025, NHS Resolution’s Practitioner Performance Advice (Advice) service published our Fairness and Proportionality framework and accompanying resources. The framework aims to help employers to identify the key considerations to promote fairness, proportionality and consistency in their decision making when managing and resolving performance concerns, …
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Education Programme Updates from Practitioner Performance Advice
Compassionate Conversations In our fast-paced and challenging healthcare environment compassion isn’t simply a value, it’s a vital tool for fostering connection, trust, and resilience. The Compassionate Conversations programme, developed by Practitioner Performance Advice equips staff with the insights, tools and materials to harness the power …
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New Insights: Patterns in Practitioner Performance Advice cases including a focus on sexual misconduct concerns
Our Practitioner Performance Advice service has published its annual practitioner characteristics Insight paper: Demographics, professions and concerns: Analysis of Practitioner Performance Advice cases including a focus on sexual misconduct concerns. This Insight analyses information about 4,064 practitioners for whom we received a request for advice over …
Reflections of Assessment & Remediation service
The Assessment and Remediation (A&R) team in Practitioner Performance Advice (Advice) is on course to complete approximately 100 assessments and action plans in 2024–25. While clinical performance assessments are stable, there has been steady and sustained growth in behavioural assessments and action plans, reflecting a …
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