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Archive for the ‘Safety and Learning service’ category

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New claims management coding to drive improvements in maternal and neonatal care

Marking the launch of the 20th international Group B Strep Awareness Month on 1 July, NHS Resolution has recently introduced a series of new learning codes to its claims management system to improve the identification of injuries suffered by babies in the neonatal period. The …

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New guidance calls on NHS to embed a learning and just culture to support staff, patients and carers

Challenging the NHS’ workplace culture is key to improving patient safety says NHS Resolution in their latest guidance. Being fair: supporting a just and learning culture for staff and patients following incidents in the NHS highlights the need for the NHS to involve users of …