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Archive for the ‘Corporate news’ category

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Customer survey 2020

The results of our 2020 customer survey have been extremely positive, with 72 per cent of customers stating they were happy with the services we provide – another year-on-year increase overall. Some 96 per cent of Practitioner Performance Advice customers were satisfied with the service …

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NHS Resolution launches new indemnity scheme to support NHS coronavirus response

A new scheme has been launched by NHS Resolution to meet liabilities arising from the special healthcare arrangements being put in place in response to the coronavirus pandemic. The scheme, which will be known as the Clinical Negligence Scheme for Coronavirus (CNSC), has been designed …

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Clinical negligence numbers steady, but rising costs remain a concern

Our Annual report and accounts 2018/19 published today shows the number of clinical negligence claims has remained relatively steady, despite rising activity in the NHS. Overall, claims are falling as a proportion of the number of treatment episodes. However the report highlights the concern around …

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New guidance calls on NHS to embed a learning and just culture to support staff, patients and carers

Challenging the NHS’ workplace culture is key to improving patient safety says NHS Resolution in their latest guidance. Being fair: supporting a just and learning culture for staff and patients following incidents in the NHS highlights the need for the NHS to involve users of …

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