Corporate news Archives - NHS Resolution

Date published: 23rd October 2018

NHS Resolution research explores claimant motivation

NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …

Date published: 17th October 2018

Our new corporate website

Welcome to our new website with improved features and functionality. We hope that you find the design intuitive and easy to navigate. Packed with new material, the website consolidates resources from our legacy websites www.nhsla.nhs.uk and www.ncas.nhs.uk. We have reviewed what is available to ensure …

Date published: 10th September 2018

NHS Resolution reviews suicide-related claims to help prevent future harm

NHS Resolution is calling for improvements and better integration across the NHS and mental health services to ensure at risk patients are given more support and care having carried out a thematic review of suicide-related claims. The report, launched to coincide with World Suicide Prevention …

Date published: 12th July 2018

NHS Resolution presses ahead with mediation as litigation decreases but claims costs continue to rise

2017/18 annual report and accounts published Formal litigation reduced to the lowest recorded level as NHS Resolution mediated more claims in a single year than in its entire history. This was accompanied by a welcome reduction in claimant legal costs (by £31.8 million) for the …

Date published: 2nd July 2018

New Board members will help NHS Resolution deliver its ambitious agenda

NHS Resolution has welcomed two new members to the Board who will play a key role in delivering its ambitious plans. From establishing and administering the general practice indemnity scheme due in April 2019, to shifting compensation claims out of the courtroom and into the …

Date published: 17th April 2018

NHS Resolution Court of Appeal success in ‘bulk conversion’ cases

NHS Resolution has saved the NHS £270,000 in legal costs claimed across three test cases heard in the Court of Appeal with potentially millions of pounds more savings expected on cases waiting in the wings. In line with its strategy to tackle excessive legal costs, …

Date published: 1st March 2018

Scanning of Paper Medical Records

Scanning of Paper Medical Records We have come across a number of cases recently where the transfer of paper records to digital form has caused difficulty in defending claims. This is especially so where CTG traces are involved. Sometimes the originals are destroyed and this …

Date published: 13th February 2018

NHS Resolution customer survey 2018

We would like to invite our customers and stakeholders to take part in our annual customer survey for our 4 main organisational functions Practitioner performance advice service (formerly known as National Clinical Assessment Service, NCAS); Primary care appeals service (formerly known as Family Health Services Appeal Unit, FHSAU); Claims …