We would like to hear from you.

Please fill out the form below and we will get in contact with you. Alternatively you can contact us via email, phone or post. See details below the form.

Please note: We do not handle issues relating to Covid-19 vaccination records.

We are not the organisation you need to contact with regard to your  Covid-19 vaccination records – please contact the Vaccination Data Resolution Service (VDRS), which is not part of NHS Resolution, by calling 119 (or 0044 151 268 0119 – if you are calling from overseas) and selecting option 4 from the automated menu.

For questions, please see the Covid-19 vaccination record service FAQs. If you wish to lodge a complaint regarding the VDRS service, then please email:

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By email

General enquiries


Claims Management

Practitioner Performance Advice

Primary Care Appeals

Safety and Learning

Press office – for queries from accredited journalists only.  We’re always happy to speak to the media to promote the work of NHS Resolution. Please note this email account is only monitored during normal office hours from 9am to 5pm – we run a very limited out-of-hours emergency media relations service.

By phone

London office (Head office) 020 7811 2700

Leeds office (Primary Care Appeals enquiries only) 0203 928 2000

For claims enquiries (other than GP indemnity) 020 7811 2700

For all GP indemnity enquiries 0207 811 6212

By post

London and Leeds offices

NHS Resolution
8th Floor
10 South Colonnade
Canary Wharf
E14 4PU


Leeds office

NHS Resolution
Primary Care Appeals service
7&8 Wellington Place

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