Behavioural assessment - NHS Resolution

The purpose of this assessment is to:

provide an independent view on the behavioural characteristics of the practitioner, including any areas which require consideration.
provide information to assist the referring organisation in decisions about the next steps in their management of the case.

Where the concerns about an individual practitioner primarily focus on their behaviours and relationships with colleagues, and where there is not misconduct requiring the use of disciplinary procedures, we may offer to undertake an assessment of the practitioner’s behaviours.

The assessment includes:

The practitioner completing three online psychometric questionnaires (the Revised NEO Personality Inventory, the Hogan Development Survey and the Motives, Values, Preferences Inventory).
The practitioner attending an all-day appointment with a behavioural assessor (an occupational psychologist). The day involves an in-depth interview, during which the assessor explores a range of aspects of the practitioner’s work, including what they do in their job, which aspects they enjoy most and least, how they approach the different aspects and demands of their role etc. This typically lasts five to six hours. There is a break during the interview when the psychologist reflects on the interview and gives initial feedback to the practitioner.
Alternatively, the appointment with the behavioural assessor can be delivered remotely by video conference (in these circumstances the appointment will be split across two working days).

The whole process takes about 8 weeks to complete, from the time we offer the behavioural assessment to the issue of the report.

Insights

Our Insights publications share analysis and research which draw on our in-depth experience providing expert, impartial advice and interventions to healthcare organisations to effectively manage and resolve concerns raised about the practice of individual healthcare practitioners.

Our behavioural assessment Insight analyses the findings in 141 assessments of doctors undertaken between 2013 and 2019. It aims to aid better understanding of the key themes emerging from our behavioural assessments and to help employers and practitioners reflect on when a Practitioner Performance Advice behavioural assessment can assist with the resolution of behavioural concerns where they arise.