Primary Care Appeals


We are responsible for ensuring the prompt and fair resolution of appeals and disputes between primary care contractors or those wishing to provide primary care services and the commissioners of primary care services, such as: NHS England and Integrated Care Boards (ICBs).

Pharmacy appeals relate to applications to open NHS community pharmacies, to relocate or change listing and against breach or remedial notices.

Disputes relate to entitlement to payments including GP premises rent, against breach or remedial notices, variation or termination of contract and regarding suspension payments (GPs and Dentists only).


Primary Care Appeals has created a video regarding its role and the NHS dispute resolution procedure.  Whilst the content references dentistry, many principles apply regardless.


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