NHS Resolution appoints new Director of Safety and Learning
NHS Resolution announces today, 28 July 2023, the appointment of Megan Bidder as the organisation’s new Director of Safety and Learning. Her appointment follows an open and rigorous recruitment process, which assessed candidates across a range of criteria, including their knowledge, experience and understanding of …
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Early Notification scheme: new role and updated reporting form
Since April 1, 2022, our Early Notification (EN) scheme team has initiated direct communication with families, and they have recently appointed a Family Liaison Officer to ensure consistent contact once a case is accepted onto the EN scheme. Trusts will retain their duty of candour …
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Case study addition to our team reviews offering
On 12 July, our Practitioner Performance Advice service published its first team reviews case study. This study was designed to explore the team review process and explains why a team review was necessary, how the process unfolded and the outcomes. While not based on a …
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Case of note: JM v. University Hospitals Dorset NHS Foundation Trust (Bournemouth County Court 30 September 2022 – Judge Walsh)
Introduction This case involved the consent process for gynaecological surgery. The claimant alleged she had been given insufficient options, as a result of which she chose total laparoscopic hysterectomy with bilateral removal of her ovaries, whereas had she been given greater choice she would not …
Emergency Department Insights: Closing the loop: learning from harm
On 27 March 2023, NHS Resolution held an insights event, “Closing the loop: learning from harm” for the North West region at Manchester University NHS Foundation Trust. The focus was on learning from Emergency Department (ED) claims. The event was supported by the regional panel: …
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NHS Resolution publishes business plan for 2023/24
We’re pleased to announce the publication of our 2023/24 business plan. In it, we set out our focus for the next twelve months, as we enter the middle year of our three-year corporate strategy: Advise, Resolve and Learn: Our Strategy to 2025. We will continue …
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Launch of Just and learning culture charter
In April, we launched our Just and learning culture charter. This has been designed to help organisations in the health system take a fair, compassionate and consistent approach towards staff in relation to incidents and errors. It is underpinned by a belief in the value …
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Roll-out of compassionate conversations workshops
Our Practitioner Performance Advice Education service is delivering a new evidence-based, half-day workshop, called compassionate conversations. This workshop has been designed for multi-disciplinary audiences who are regularly involved in conversations about individual healthcare practitioners’ performance. It focuses on compassion as a crucial component of such …
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