Continuing to support the Covid-19 response and NHS staff during the pandemic
As we enter into the second autumn of the pandemic, we continue to work with our partners to support the Covid-19 response and NHS staff. We’ve been working with the Department of Health and Social Care and NHS England and NHS Improvement to ensure that …
Practitioner Performance Advice launches a range of digital resources
Our Practitioner Performance Advice education service has developed a range of digital resources, including five short, informational videos detailing key aspects of the service. The videos form part of the service’s overall aim to support the healthcare system in understanding, managing and resolving performance concerns …
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Case of note: Barking, Havering and Redbridge University Hospitals NHS Trust . AKC (High Court, 29 September 2021 – Steyn J. and Master Brown)
This was a complex and high value clinical negligence case involving the treatment of a cerebral arterio-venous malformation in 2012. The trust admitted liability and settlement received court approval in 2019. Solicitors for the claimant submitted a bill of costs exceeding £1m. NHS Resolution argued …
2021 Scorecards launch
Our 2021 Claims scorecards were launched on 14 September and are available to members via our extranet. The individual scorecards allows our members to view both clinical and non-clinical claims, by type and cost. The scorecards play a pivotal role in allowing NHS trusts and …
Primary Care Appeals outlines its role in dispute resolution
Our Primary Care Appeals service has launched a video outlining its role in the NHS dispute resolution procedure. As an appellate body, the service is responsible for ensuring the prompt and fair resolution of appeals and disputes between primary care contractors or those wishing to …
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NHS Resolution publishes business plan for 2021/22
We’re delighted to announce the publication of our Business plan 2021/22. In it, we set out key objectives for the final year of our refreshed five year strategy, Delivering fair resolution and learning from harm. The past 18 months have posed an extreme and unprecedented …
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Scorecard user guide for members
To support member organisations to make the best use of their scorecards – the interactive tool in an Excel format that provides members with an analysis of their organisation’s clinical and non-clinical claims – we have created an animation that explains how scorecards are used. …
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Primary Care Appeals: interest on monies owed
Primary Care Appeals has been the expert appellate body providing resolution in unresolved disputes between NHS service commissioners and NHS service providers for the last twenty-eight years. Wherever local resolution fails, Primary Care Appeal steps in to resolve disputes between NHS England and Improvement or …
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