Education Programme Updates from Practitioner Performance Advice
Compassionate Conversations In our fast-paced and challenging healthcare environment compassion isn’t simply a value, it’s a vital tool for fostering connection, trust, and resilience. The Compassionate Conversations programme, developed by Practitioner Performance Advice equips staff with the insights, tools and materials to harness the power …
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NHS Resolution resolves record numbers of compensation claims through collaboration
NHS Resolution’s Annual Report and Accounts for 2024/25, published today, highlights a record 83% of clinical claims being resolved without the need for legal proceedings. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, this means that 11,110 clinical …
Publication of Factsheet 6 for 2024/25
Primary Care Appeals (Appeals) is responsible for the fair, prompt and cost effective resolution of appeals and disputes involving primary care contractors [GPs, dentists, pharmacies and opticians] and primary care commissioners. Our Appeals service has recently published Factsheet 6: Primary Care Appeals statistics 2024/25, which …
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Maternity (and Perinatal) Incentive Scheme Year 7 launch
On 26 February 2025, we sent all trusts a letter giving an overview of the revised Maternity Incentive Scheme (MIS) guidance for year 7. Full guidance for year 7 of the MIS was published on 2 April 2025. We have worked with the Safety Action Leads …
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Case of note: Morawiec v. University College London Hospitals NHS Foundation Trust (Central London County Court, 30 August 2024 – Judge Baucher)
Introduction This case involved allegations that a total knee replacement (TKR) operation on 22 May 2019 was performed negligently and that following this procedure the trust failed adequately to diagnose, treat or act upon the claimant’s presentation. Details An orthopaedic expert instructed on behalf of …
Reflections of Assessment & Remediation service
The Assessment and Remediation (A&R) team in Practitioner Performance Advice (Advice) is on course to complete approximately 100 assessments and action plans in 2024–25. While clinical performance assessments are stable, there has been steady and sustained growth in behavioural assessments and action plans, reflecting a …
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Advice public education workshop series
NHS Resolution’s Practitioner Performance Advice (PPA) service has a range of face-to-face and virtual training courses that aim to provide healthcare organisations with the knowledge and skills to identify and manage performance concerns locally. To see a list of public events from April 2025 – …
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NHS Resolution appoints Neena Rupani as Associate Non-Executive Director
NHS Resolution is pleased to announce that Neena Rupani has been appointed as Associate Non-Executive Director. With a strong background in economics, Neena brings over 25 years of experience in the telecoms sector to the role, having held various positions in commercial management, pricing, …
