See important information in relation to COVID-19 and our services here

Corporate reports and publications

Our current publications

Annual report and accounts 2020/21

Publication date:

NHS Resolution has launched its Annual report and accounts for 2020/21.

The year in question was one of tremendous pressure for the NHS given the Covid-19 pandemic. The report pays tribute to our NHS staff for all that they have done to keep us all safe at this difficult time.

NHS Resolution set out two priorities as the pandemic took hold: to protect the health and well-being of our staff and to do everything we could to support the NHS in doing what it needed to do to combat the pandemic. The report therefore sets out not only how NHS Resolution has performed over the year but also the action taken to adapt existing services and deliver new ones, such as new indemnity schemes to support the pandemic response.

Please find details of four minor corrections required following publication, annual report and accounts amends.

Business plan 2021/22

Publication date:

Our business plan for 2021/22 sets out our financial and delivery plans as we enter into the final year of our refreshed strategy.




Our refreshed 2019-2022 strategic plan

Publication date:

In April 2017, we published Our strategy to 2022. The external environment inevitably changes and at the mid-point in our implementation period, we paused to take stock and to consider if we needed to refocus efforts, and if so, where.

Our refreshed 2019-2022 strategic plan: Delivering fair resolution and learning from harm complements our existing strategy. It includes priority updates across our four strategic aims: resolution, intelligence, intervention and fit-for-purpose and revised medium-term priorities.

Previous publications

If you cannot find the document you are looking for please get in touch with us by emailing us at

As per our document retention policy we keep three years’ worth of documents online and older documents can be found on the National Archive where you can access our old NHS Litigation Authority (link opens in new window) and National Clinical Assessment Service (link opens in new window) websites.