IT service models (FOI_6984)

Freedom of information request details

FOI request date:

Service: Corporate

The following information was requested:

I am writing under the Freedom of Information Act 2000 to request information about NHS
Litigation Authority’s current and future plans for IT service delivery models. I believe this
request is in the public interest as it promotes transparency in how public sector bodies manage and procure IT services, ensuring accountability and value for taxpayers.

Specifically, I am seeking information that would help me understand the strategic direction and considerations regarding outsourcing, in-sourcing, multi-sourcing, or optimising existing
contracts.

Please provide the following information where available:

  • Current IT Service Model – Is your IT delivery primarily in-house, outsourced, or a hybrid
    approach, and if not delivered in-house, who provides this service?
  • Major IT Contracts – Key details of significant IT service contracts (including scope,
    value, end date and any options for extension or renegotiation).
  • Future IT Plans – Any strategic plans or considerations for changing IT delivery models
    (e.g., outsourcing, in-sourcing, multi-sourcing).

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