Freedom of Information disclosure log

Telecoms and Networks

The following information was requested:

All or some of the information provided previously has expired, I require an update on the questions below.

See my request below:

Contract 1

1. Current Lines/Voice Services (Analogue, ISDN VOIP, SIP etc.) Provider- Please can you provide me with the name of the supplier for the contract.

2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

3. Fixed Line- Contract Duration- the number of years the contract is for each provider

4. Type of Lines- Please can you split the type of lines per each supplier? PSTN, Analogue, SIP

5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

Contract 2

6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why?

7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

8. Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable.

9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

Contract 3

11. Fixed Broadband Provider- Supplier’s name if there is not information available please can you provide further insight into why?

12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4

14. WAN Provider- please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

15. WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

16. Contract Description: Please can you provide me with a brief description of the contract

17. The number of sites: Please state the number of sites the WAN covers. Approx. will do.

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

19. For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.

20. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contracts above.

Orthopaedic specialty

Service: Claims Management Speciality: Orthopaedic Surgery

The following information was requested:

My FOI request relates to the National Health Service Litigation Authority (NHSLA) and NHS Resolution claims that have been submitted in the eight year time period from 1st April 2012 to 1st April 2020, specifically involving any of the 27 United Kingdom Major Trauma Centres. The purpose of this request is to explore NHSLA/NHSR submissions which involve, include, or are submitted by, or about the Major Trauma Team/ Members or departmental services at Major Trauma Centres. If there is no distinction made between the Major trauma department/services/department at the Major Trauma Centres then please could you include litigation raised against the Orthopaedic service/department/team in isolation?

If providing the data for the dates above would be at excessive burden to the Freedom of Information Service, I would instead be grateful for details of the earliest (i.e. from April 2012 and latest (i.e. up to April 2020) 10000 claims to NHSLA/NHSR.

If providing data for 10000 claims is still not feasible for your FOI office, I will be grateful for the maximum possible that you consider to be feasible, divided equally between the start and end of the time period (i.e. April 2012 and April 2020).

If there is data that can be presented in an Excel spreadsheet or CSV per claim, that would be the most helpful. If not, summary data would suffice. I would appreciate if data could be provided for the individual major trauma centres, however if this is not feasible, please provide the data for major trauma centres as a whole.

Specifically:

How many incidents occurred?

When was the claim/incident submitted?

Where did the claim/incident occur? You might have this in the form of roadside, in hospital, Emergency department, wards, theatre, recovery, outpatients. You might also have this by geographical region, which would be helpful to know.

What was the description of each claim? If no detailed description can be provided, what were the most common allegations?

What was the NHSLA/NHS category for each incident? You might have these as examples- medical device/equipment, patient accident, treatment, procedure, disruptive aggressive behaviour etc.

What of these have been classified of causing no harm/minor/moderate/major harm/life threatening harm/death?

What were the claimant demographics? For example, age, gender, ethnicity

Which have been shared/discussed with the patient and/or family?

Which of these claims have been settled, and which are not settled?

What were the most common reasons for lost claims?

What were the most common reasons for settled claims?

What were the financial costs related to settled, lost, and defended claims? This includes costs incurred and damages paid

What was the grade/job title of the professional whom the claim was raised against?

ENS scheme

The following information was requested:

At our December meeting … ask for the current figures for the ENS scheme. I know that you provided the figure from the annual report for the number of admissions, but we would like the latest figures for the following:

1. The number of incidents reported to NHSR’s Early Notification Scheme?

2. Of those incidents reported to NHSR’s Early Notification Scheme, the number which have met the scheme criteria

3. Of those incidents which have met the scheme criteria, the number which relate to incidents at The Shrewsbury and Telford Hospital NHS Trust

4. Of those incidents which have met the scheme criteria, the number where NHSR’s investigation of the incident has been completed

5. Of those cases where the investigation has been completed, the number in which it was determined that the care provided had fallen below a reasonable standard

6. Of those cases where the investigation has been completed, the number in which an admission of liability has been made

7. Of those cases where the investigation has been completed, the number in which it was concluded that the care provided had been reasonable

8. Of those cases above where it was concluded that the care provided had been reasonable, the number in which the family where signposted to Action Against Medical Accidents (AvMA)

Impotence, Incontinence

The following information was requested:

How many clinical negligence claims involving an injury code of (i) loss of sexual function, or (ii) impotence, were paid out by the NHSLA or NHS Resolution in each of the following financial years: 2015/16, 2016/17, 2017/18, 2018/19 and 2019/20?

What was the monetary value of payments made against those claims that were paid in each financial year, regardless of when the incident took place or the claim was lodged?

How many clinical negligence claims involving an injury code of (i) incontinence were paid out by the NHSLA or NHS Resolution in each of the following financial years: 2015/16, 2016/17,

2017/18, 2018/19 and 2019/20?

What was the monetary value of payments made against those claims that were paid in each financial year, regardless of when the incident took place or the claim was lodged?

Referrals to Practitioners Performance Advice

The following information was requested:

 

“I am researching disciplinary activities for surgeons and have the following questions I would politely ask for information for. I have lifted this from a previous reply you conducted for an anaesthetic query. Thanking you in anticipation.

1. ‘How many referrals [the Advice service] has had generally and more specifically for surgeons for practitioner performance issues over the last 5 years?’ 2015-2020

2. ‘Of these referrals was there any gender/ age/ IMG bias?

 

Largest ten claims

The following information was requested:

 

https://publications.parliament.uk/pa/cm201011/cmhansrd/cm110426/text/110426w0004.htm#11042736002085

The link provided above shows a Parliamentary Written Answer in which the NHSLA provided details of the 100 largest claims under the clinical negligence scheme as at 31.3.11, taking into account damages paid and an estimate of damages yet to be paid.

Could you please provide me with a similar table showing just the largest ten claims as of 31.3.20 ensuring to include the same five column headings and the relevant detail in each of those columns?

Trust by specialty

The following information was requested:

 

With regards to “Number of legal claims by NHS Trust in England for last year years with specialty claim fell within.” There seems to be information on the number of legal claims by

Trust, but not by speciality can you advise, where this is, as I may have missed it?

Plastic Surgery and Orthopaedic Surgery

Service: Claims Management Speciality: Orthopaedic Surgery, Plastic Surgery

The following information was requested:

All Claims with the specialty codes Plastic Surgery and Orthopaedic Surgery from years 2014 up to 2020.

The report could cover number of claims received for the above specialty in the relevant financial years (e.g. 18/19); a breakdown by primary cause; a breakdown by injury; number of

claims settled with associated costs; numbers with no damages paid and numbers currently open.

Awards and accreditation badges