Freedom of Information disclosure log

Claims for bedsores and amputation (FOI_7550)

The following information was requested:

1. In the 2024/25 financial year how many patients successfully claimed damages after claiming that they suffered bedsores as a result of negligent treatment at the hands of the NHS?
2. What was the total amount of damages paid as a result of these claims?
3. How many patients who successfully claimed for bedsores also claimed for an amputation as a result of a consequence of suffering bedsores?

Please note the question relates to the year the payment was made irrespective of when the incident happened or when the claim was lodged.

Safeguarding data for Lewisham Greenwich NHS Trust (FOI_7546)

The following information was requested:

I am requesting the following information for each of the past 10 financial years (2015/16 to 2024/25) in relation to Lewisham & Greenwich NHS Trust:

1. The total number of clinical negligence claims brought against Lewisham & Greenwich NHS Trust where the patient or claimant was aged 0-17 years at the time of the incident.

2. Of those, the number of claims specifically relating to safeguarding or child protection issues, including but not limited to:

  • Failure to follow appropriate safeguarding procedures or pathways
  • Delayed or inappropriate referrals to safeguarding agencies
  • Failure to obtain or share safeguarding information appropriately
  • Application of incorrect safeguarding protocols or failure to inform parents/carers appropriately

3. For each of the claims identified under (2), please confirm, if recorded: a) Whether the claim was litigated in court (and if so, the case reference or anonymised name) b) Whether it was settled (and whether damages were paid) c) Whether it was closed without liability or compensation.

4. If NHS Resolution does not categorise claims specifically under “safeguarding” or “child protection,” please provide the closest available equivalent categories and explain how those are defined in your data systems.

5. Please include any summary data or reports produced by NHS Resolution that reference   safeguarding” or “child protection” issues as a cause of complaint or claim against Lewisham & Greenwich NHS Trust, where available under the FOI Act.

6. For any safeguarding-related claims against Lewisham & Greenwich NHS Trust identified in response to question 2 above, please provide (if recorded): a) What changes to policies, procedures, or training were recommended or implemented as a result b) Whether NHS Resolution issued any specific recommendations or learning points to the Trust.

7. How many claims against Lewisham & Greenwich NHS Trust in the past 10 years involved allegations of: a) Applying safeguarding protocols to patients who did not meet the eligibility criteria for those protocols b) Failure to assess a patient’s developmental stage or mobility status before applying protocols c) Inappropriate application of protocols designed for non-mobile infants to mobile children.

8. How many claims against Lewisham & Greenwich NHS Trust in the past 10 years involved allegations of: a) Failure to obtain properly informed consent for safeguarding investigations or procedures b) Failure to inform parents/carers they were under safeguarding investigation c) Obtaining consent through misrepresentation or nondisclosure of material information about the purpose or nature of investigations.

Clinical claims under Paediatric Audiology (FOI_7870)

Service: Claims Management Speciality: Audiological Medicine

The following information was requested:

I wanted to ask if there had been any cases come in relating to paediatric audiology?
A big review on lots of missed cases and a lot of harm caused to children by it being missed.
Kingdon review of children’s hearing services: final report – GOV.UK

[On 11 November 2025 we clarified with]

We can look at providing stats for April 2021 – March 2025.
Also do you just want claims/incidents received?

[You responded with]

Thanks for this, yep, as described by you below would be great.

Claims relating to gastroenterology (FOI_7545)

Service: Claims Management Speciality: Gastroenterology

The following information was requested:

I request data on all clinical negligence claims relating to gastroenterology services with incident dates between 1 April 2014 and 31 March 2024 (financial years 2014/15 to 2023/24).

Scope: Claims where gastroenterology was the primary specialty involved Claim Status: All open and closed claims (successful, unsuccessful, withdrawn)

Based on data successfully obtained in comparable specialty studies (Oglesby et al. 2022, Majeed 2021, Lane et al. 2021, Tabner et al. 2022), I request the following information for each claim:

  1. Temporal Information Financial year of incident Financial year claim notified Financial year claim settled (if closed)
  2. Claim Status and Outcome Claim status (open/closed) Claim outcome (settled in favour of claimant/defendant/withdrawn) Whether claim proceeded to litigation (yes/no)
  3. Patient Demographics Patient age group at incident (5-year age bands: 0-4, 5-9, 10-14, etc.) Patient sex (male/female)
  4. Clinical Information Location of incident (endoscopy unit/ward/outpatient/emergency department/other) Incident description (brief free text) Description of injury (brief free text)
  5. Causation and Injury (NHS Resolution Standard Coding) Primary cause code (as recorded in NHS Resolution database) Primary injury code (as recorded in NHS Resolution database) Brief description of alleged negligence Brief description of harm caused
  6. Financial Data (for closed claims) Damages paid to claimant (£) Claimant legal costs (£) Defence legal costs (£) Total claim cost (£)

(Please, see attached PDF for clarification.)

Claims for Gynaecology (FOI_7541)

Service: Claims Management Speciality: Gynaecology

The following information was requested:

Under the Freedom of Information Act 2000, please can you disclose the following information:

1. The number of claims against NHS Trusts for the speciality Gynaecology in the last 5 years? Can this be broken down by year and by NHS Trust? (Financial Years: 2020/21, 2021/22, 2022/23, 2023/24, 2024/25.)

2. The number of claims settled and the cost of claims against NHS Trusts for the speciality Gynaecology, broken down by Trust and year. (Financial Years: 2020/21, 2021/22, 2022/23, 2023/24, 2024/25.) (Including No. of claims and Damages Paid)

3. Injuries that resulted from Gynaecology negligence in the last 5 years? Can this be broken down by year, type of injury and by NHS Trust? (Financial Years: 2020/21, 2021/22, 2022/23, 2023/24, 2024/25.)

Capability Policy (FOI_7542)

The following information was requested:

I am writing to submit a formal request under the Freedom of Information Act 2000.
This request follows an internal correspondence with ….. (shown below), who confirmed in his response that:
“Whilst there is not a specific process documented to proactively consider wellbeing and leadership risks, the very purpose of having a clear and transparent policy and procedure is to provide an agreed approach on the process to be followed…”
The response clarified the reactive and case-by-case support available to staff.
My request under the Act pertains to the proactive, policy-level considerations that were made during the drafting and approval of the Capability policy itself.
I formally request the following recorded information:
1. All meeting minutes, memos, emails, or internal messages (including platforms such as MS Teams) pertaining to the development or review of the Capability policy where the potential for a negative wellbeing impact on staff (both employees subject to the policy and managers implementing it) was discussed.
2. All recorded information relating to the decision-making process that led to the outcome that “a specific process [to] proactively consider wellbeing and leadership risks” would not be formally documented as part of the policy.
3. Any risk registers, briefing notes, or other formal documentation that was created during the policy’s development or review that specifically identifies psychological safety or employee wellbeing as a risk related to the implementation of the policy.
4. Any recorded correspondence or analysis discussing the organisation’s ‘duty of care’ in the specific context of designing the Capability policy, as distinct from the provision of subsequent, reactive support mechanisms (such as the EAP or MHFA).

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