Freedom of Information disclosure log

Maidstone & Tunbridge Wells NHS Trust Claims (FOI_7023)

The following information was requested:

1) How much money has been paid out in medical negligence pay-outs by the NHS Maidstone and Tonbridge Wells Trust? I would like the figures for the following financial years: 2020/21, 2021/22, 2022/23, 2023/24.

This includes payments to both patients and relatives of patients. The information also relates to the year that the compensation payments were paid out, and the year that other costs were paid – regardless of whether the claim was submitted or related to an incident at an earlier time. If possible, please include a breakdown of which department the pay-out was related to i.e.) maternity or Accident and Emergency and a general description of what the claim related to.

2) How many medical negligence pay-outs have been made by NHS Maidstone and Tonbridge Wells Trust? I would like the figures for the following financial years: 2020/21, 2021/22, 2022/23, 2023/24.

This includes payments to both patients and relatives of patients. The information also relates to the year that the compensation payments were paid out, and the year that other costs were paid – regardless of whether the claim was submitted or related to an incident at an earlier time. If possible, please include a breakdown of which department the pay-out was related to i.e.) maternity or Accident and Emergency and a general description of what the claim related to.

As an example, if 21 negligence claims were made to the Maternity and Childbirth department, in 2022/23 totalling £11,000,000, is the information I am seeking for each and all departments for the time periods specified. I am happy to receive the information in PDF. Word, Excel format, whichever is the easiest.

Social Media Management (FOI_7018)

The following information was requested:

The information that we require is as follows:

  1. Do you use a social media management platform?
  2. If so, what tools do you use?
  3. What is your annual spend on a Social media management tool
  4. What dates does your contract with your current supplier end (in the format of [month/year])
  5. Do you use a social listening / media monitoring platform?
  6. If so, what tools do you use?
  7. What is your annual spend on a social listening / media monitoring tool?
  8. What dates does your contract with your current supplier end (in the format of [month/year])
  9. Who is the senior person responsible for managing these contracts?

Print, MFDs and reprographics (FOI_7017)

The following information was requested:

I would be grateful if you could help in answering the following request for information for the following questions regarding your printing:

Print room / reprographics – Specifically High Volume Printers

1. Please name all the Printer Provider/IT Reseller that you have contacts with and buy from.
2. What is the length of the contracts, with the named Printer Provider/IT Reseller in question 1.
3. What year and month is the next hardware refresh due?
4. Please name the brand and model of the devices in your print room.
5. What is your annual print/copy volume and spend for each device within the print room
6. Who is the person(s) within your organisation responsible for the Print Room contract(s)? Please provide their title and their contact details (email and Telephone extension).
7. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details(email and Telephone extension).

MFD’s/Office Printers

1. Please name all the Printer Provider/IT Reseller that you have contacts with and buy from.
2. What is the length of the contracts, with the named Printer Provider/IT Reseller in question 1.
3. What year and month is the next hardware refresh due?
4. Please name the brand and model of the devices and quantity.
5. What is your annual print/copy volume
6. Who is the person(s) within your organisation responsible for the MFD’s/Office contract(s)? Please provide their title and their contact details (email and Telephone extension).
7. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details(email and Telephone extension).

Failure, Delay Diagnosis or Wrong Diagnosis (FOI_7008)

The following information was requested:

Under the Freedom of Information Act 2000, please can you disclose the following information:

The number of claims against NHS Trusts for  Failure/Delay Diagnosis and Wrong Diagnosis  in the last 5 years? Can this be broken down by year and by NHS Trust? Calendar Years: 2020, 2021, 2022, 2023, 2024.

The number of claims settled and the cost of claims against NHS Trusts for Failure/Delay Diagnosis Wrong Diagnosis, broken down by Trust and year. Calendar Years: 2020, 2021, 2022, 2023, 2024. (Including No. of claims, Damages Paid, NHS Legal Costs paid, Claimant legal costs paid, Total paid)

Injuries that resulted from Failure/Delay Diagnosis and Wrong Diagnosis in the last 5 years? Can this be broken down by year, type of injury and by NHS Trust?

Calendar Years: 2020, 2021, 2022, 2023, 2024.

Medication Errors (FOI_7011)

The following information was requested:

Dear NHS Resolution,
I am writing to request information under the Freedom of Information Act, can you please
provide the following:

1. The number of claims against NHS Trusts for Medication Errors in the last 5 years? Can
this be broken down by year and by NHS Trust? Financial Years: 2019/20, 2020/21, 2021/22,
2023/24.
2. The number of claims against NHS Trusts for Medication Errors in the last 5 years? Can this
be broken down by year and by cause? Financial Years: 2019/20, 2020/21, 2021/22, 2023/24.
3. The number of claims against NHS Trusts for Medication Errors in the last 5 years? Can this
be broken down by year and by injury? Financial Years: 2019/20, 2020/21, 2021/22, 2023/24.
4. The number and cost of claims against NHS Trusts for Medication Errors in the last 5 years
broken down by Trust and year. (Including No. of claims, Damages Paid, NHS Legal Costs
paid, Claimant legal costs paid, Total paid)
5. The number and cost of claims against NHS Trusts for Medication Errors the last 5 years
broken down by cause and year. (Including No. of claims, Damages Paid, NHS Legal Costs
paid, Claimant legal costs paid, Total paid)

Histopathology (FOI_7001)

Service: Claims Management Speciality: Histopathology

The following information was requested:

Please can you provide data on:

  1. the number of claims raised
  2. the number of claims paid
  3. the total value of those claims

which had the primary cause code failure or delay of diagnosis in the histopathology specialty for the 2022/23 and 23/24 financial years. I would appreciate it if you could provide aggregated information for England, and also by trust.

Disability Discrimination Claims (FOI_6996)

The following information was requested:

Please provide all information over the last 5 years of cases brought against the NHS for disability Discrimination. How many were filed, how many were settled if at all, and how many involved Autistic people, and the results for those.

Also provide a statistical breakdown of claims for Wilful Neglect and Hate crime, again taking account of disability, especially Autism, and whether in any case of any kind NHS acknowledged the victims and claimants were disabled.

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