Subject Access Requests (FOI_6407)

Freedom of information request details

FOI request date:

Service: Corporate

The following information was requested:

Under the Freedom of Information Act, please could I request the following information:
1. Please advise how many Data Subject Access Requests (hereafter referred to as SARs) you received and responded to in 2021, 2022 and 2023 relating to employees (past or present) and other requests (e.g. customers, general public, service users etc).

2. When responding to SARS do you manage the process in-house, or do you outsource the whole or part of the process? And if conducted in house please specify the name of the team/function that is responsible for this part of the process (eg Data Privacy, HR, etc).

3. Approximately how many working hours does it take to pull together a typical SARs response, this includes the time taken to collate and redact the information, and putting the information together for issuing?

4. What is the estimated percentage of handwritten documentation within a typical SAR response?

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