Primary Care Appeals decisions

We publish up to three years’ worth of decisions on appeals and disputes here.

Please note that in order to find a relevant decision for a particular application type users should enter specific wording rather than the regulation number.  For example “Current Need” for regulation 13 or “Unforeseen Benefit” for regulation 18.

If you would like to see any of the past decisions that are not available on the website, please email us at nhsr.appeals@nhs.net.

26568: Application to open a pharmacy in Hitchin

Function: Pharmaceutical (under 2012 & 2013 regulations) ICS/ICBS Region: East of England

Decision making body: NHS England/ICB Pharmaceutical contractor (entry): Optiom Health Ltd

By application dated 23 May 2025, Optiom Health Ltd (“the Applicant”) applied to Hertfordshire and West Essex ICB (“the Commissioner”) for inclusion in the pharmaceutical list at 126 Queen Street, Hitchin, SG4 9TH under Regulation 25.

26573: Application to open a pharmacy in London

Function: Pharmaceutical (under 2012 & 2013 regulations) ICS/ICBS Region: London

Decision making body: NHS England/ICB Pharmaceutical contractor (entry): LIPS Battersea Ltd

By application dated 22 January 2024, LIPS Battersea Ltd (“the Applicant”) applied to NHS South West London ICB (“the Commissioner”) for inclusion in the pharmaceutical list offering identified improvements or better access under Regulation 17 at 349-351, First Floor, Turbine Hall B, Battersea Power Station, Circus Road South, Nine Elms, London, SW11 8DD.

26576: Application to open a pharmacy in East Grinstead

Function: Pharmaceutical (under 2012 & 2013 regulations) ICS/ICBS Region: South East

Decision making body: NHS England/ICB Pharmaceutical contractor (entry): Cure Connect Ltd

By application dated 3 November 2024, Cure Connect Ltd (“the Applicant”) applied to Sussex ICB (“the Commissioner”) for inclusion in the pharmaceutical list offering unforeseen benefits under Regulation 18 at East Grinstead Town Centre, West Sussex, RH19 – to be ultra specific 1-32A Railway Approach, 1-129 London Road, 1-79 High Street, 1-17 Ship Street, 1-30 West Street. Best estimate specifically excludes 34-48 (inclusive) London Road.

26596: Application to change pharmacy opening hours

Function: Pharmaceutical (under 2012 & 2013 regulations) ICS/ICBS Region: Midlands

Decision making body: NHS England/ICB Pharmaceutical contractor (entry): PCT Healthcare Ltd

Relying on Paragraph 25 of Schedule 4, the Commissioner has requested that the Appellant open from 10am to 12pm on Summer Bank Holiday, Monday 25 August 2025.

26368 et al: Application to open a pharmacy in Heaton, Newcastle Upon Tyne

Function: Pharmaceutical (under 2012 & 2013 regulations) ICS/ICBS Region: North East and Yorkshire

Decision making body: NHS England/ICB Pharmaceutical contractor (entry): Jiwa Pharm Ltd and Quayside Pharmacy Ltd

By application dated 22 February 2024, Jiwa Pharm Ltd (“the Applicant”) through its representative, Rushport Advisory LLP, applied to North East and North Cumbria Integrated Care Board (“the Commissioner”) for inclusion in the pharmaceutical list offering unforeseen benefits under Regulation 18 at the shops on Chillingham Road NE6, between Simonside Terrace and Farnley Road NE6 (best estimate). And by application dated 6 February 2024, Quayside Pharmacy Ltd (“the Applicant”) applied to North East and North Cumbria Integrated Care Board (“the Commissioner”) for inclusion in the pharmaceutical list offering unforeseen benefits under Regulation 18 at 100 to 292, 294 and 296 to 300 Chillingham Road, Heaton NE6 (best estimate).

26594: Appeal against a pharmacy breach notice

Function: Pharmaceutical performance related sanctions

Decision making body: NHS England/ICB Pharmaceutical contractor (sanction): Abra Healthcare Ltd t/a Wellcare Pharmacy

A Breach Notice dated 16 April 2025 was sent to Abra Healthcare Ltd T/A Wellcare Pharmacy (“the Appellant”) in respect of 68 Malvern Way, Ore Valley, Hastings, TN34
3PX.

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