Claims Management resources

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Video

A conversation with a coroner

In this video a coroner provides oversight on their role and share insights on how behaving candidly and with transparency can boost the credibility of a witness. The purpose of these three films is to share insights about inquests. We hope they will support all …

Video

How to prepare for an inquest

This film provides more detail on what to expect as a witness in an inquest. It covers from the point you are called to when you give evidence in court on the day. The purpose of these three films is to share insights about inquests. …

Video

Giving evidence at inquest: a well prepared witness

This film provides an illustrative scenario of what a well prepared witness looks like. The purpose of these three films is to share insights about inquests. We hope they will support all staff working in the NHS who are called to give evidence, so that …

Infographic

Early Notification scheme reporting criteria

All trusts are required to report maternity incidents meeting the Early Notification criteria to us, and in order to help you identify which incidents are reportable we have created this helpful infographic.

Guide

Maternity incentive scheme year three

NHS Resolution is operating a third year of the Clinical Negligence Scheme for Trusts (CNST) maternity incentive scheme to continue to support the delivery of safer maternity care. This document provides the conditions of the scheme, full details of the ten maternity safety actions with …

Report

Mediation in healthcare claims – an evalution

In December 2016, NHS Resolution (known at the time as the NHS Litigation Authority) took the ground-breaking step of becoming one of the first indemnifiers in the UK to establish a mediation panel with the focus of resolving clinical negligence and personal injury compensation claims.

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