Browse our resources
We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Factsheet
Factsheet 5 – Trust and authority claims data 2016-17
This factsheet provides information about trust and health authority claims we handled in 2016/17.
Factsheet
Factsheet 5 – Trust and health authority claims data 2015-16
This factsheet provides information about trust and health authority claims we handled in 2015/16.
Factsheet
Factsheet 3 – Claims information 2017/18
This factsheet provides headline statistics about the claims we handled in 2017/18.
Factsheet
Factsheet 3 – Claims information 2016/17
This factsheet provides headline statistics about the claims we handled in 2016/17.
Factsheet
Factsheet 2 – Financial information 2017/18
This factsheet provides information about the number and type of claims we handled in 2017/18.
Factsheet
Factsheet 2 – Financial information 2016/17
This factsheet provides information about the number and type of claims we handled in 2016/17.
Guide
Property Expenses Scheme (PES) rules
The Property Expenses Scheme (PES) rules set out the scope of the scheme.
Guide
Clinical Negligence Scheme for Trusts (CNST) rules
The Clinical Negligence Scheme for Trusts (CNST) rules set out the scope of the scheme.
Guidance note
How claims are valued
This note focuses on how claims are valued. The general principle is that damages are paid to a claimant with the aim of restoring them (as far as possible) to the position they would have been in but for the negligence.
Guidance note
Being a witness in a non-clinical negligence claim
This note provides guidance to those who may be approached to give a statement or evidence in court as a witness in a non-clinical claim case.
Guidance note
Being a witness in a clinical negligence claim
This note provides guidance to those who may be approached to give evidence as a witness if you were involved in providing care and treatment to a claimant on behalf of one of our members (for example, a Trust).
