See important information in relation to COVID-19 and our services here

Resource archive

Browse resources for Primary Care Appeals

Guidance note

Guidance to parties on Premises disputes

On 19 May 2020, NHS Resolution amended the guidance issued to parties involved in PCD cases regarding submissions and evidence in order to facilitate the efficient and effective determination of disputes. The guidance (as detailed below) is set-out in first-step letters to parties seeking submissions.


Primary Care Appeals

NHS Resolution is responsible for ensuring the prompt and fair resolution of appeals and disputes between primary care contractors or those wishing to provide primary care services and NHS England/Clinical Commissioning Groups (CCG). Contractors or those wishing to provide primary care services include general practitioners, …

Guidance note

Guidance on opening hours for community pharmacy

This guidance note provides an overview of the provisions in the Regulations relating to pharmacy opening hours and outlines certain issues that commonly arise in pharmacy opening hours appeals and indicates how these issues have been determined by NHS Resolution.

Guidance note

Primary Care Appeals – dispute resolution guidance

This Guidance Note is for general information purposes only. It is not exhaustive but does cover the essential elements needed for parties submitting, or responding to, applications for dispute resolution

Guidance note

Guidance note on Premises costs (Current Market Rent) disputes

The aim is to provide information which should be used in conjunction with the Regulations, Directions, Protocol, Determinations and Guidance Note for Parties Involved in Dispute Resolution (see paragraph 11). It is not its function to summarise these documents, which should be referred to before …

Navigate to more results pages