Safety and Learning resources

Browse resources for Safety and Learning


Neonatal jaundice

Neonatal jaundice is a common condition which is usually harmless, requires no treatment or responds to phototherapy. On rare but tragic occasions it can cause long-term brain damage with physical and psychological consequences for the family, or death.  


Maternity pressure ulcers

This leaflet draws attention to the number and cost of pressure ulcers suffered by women in maternity units. It provides information on common themes, their impact and what you can do to prevent them.  


Saying sorry

Saying sorry meaningfully when things go wrong is vital for everyone involved in an incident, including the patient, their family, carers, and the staff that care for them. This leaflet is part of our work on duty of candour.


Five years of cerebral palsy claims

This report provides an in-depth examination of the causes of these rare but tragic incidents and the investigations that follow them. For the purposes of this study we focused on 50 cases of cerebral palsy where the incidents occurred between 2012 and 2016 and a …


Preventing needlestick injuries

We received 1,833 incident claims for needlestick injuries between 2012-2017 (fiscal years). Of these, the 1,213 successful claims cost the NHS £4,077,441. This leaflet looks to shed light on some of the claims data we hold on needlestick injury claims, how they are caused and …


The benefits of supported decision making (consent)

We received 1,223 claims for incidents occurring between 2012 and 2017 that have cost the NHS £233 million so far. Of these cases, 728 claims are under review due to the complexities around consent. Consent can be a common contributing factor in many claims. This …

Navigate to more results pages