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Safety and Learning resources

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Preventing surgical burns

From 1 April 2009 to 31 March 2019, NHS Resolution were notified of 631 clinical negligence claims relating to surgical burns to patients. Out of these 631 claims, 459 were settled, 58 were unmeritorious and 114 are still open. This has led to NHS Resolution …


Manual handling

From 1 April 2009 to 31 March 2019, NHS Resolution was notifed of 4,733 claims relating to manual handling. Of these 4,733 claims, 2,008 have been settled, 2,322 were without merit and 403 remain open. As a result, for the 2,008 settled claims NHS Resolution …


Being fair – Webinar with Suzette Woodward

Suzette Woodward is a Senior Advisor for the Department of Health and Social Care and NHS Resolution. She is one of the authors of Being fair: Supporting a just and learning culture for patients and staff following incidents in the NHS. These slides and accompanying …


Learning from claims: learning disabilities

This webinar from our learning from claims series focuses on learning disabilities. Justine Sharpe, one of our Safety and Learning Leads hosted this session, covering: Thematic trends we’ve observed in learning disability claims Valuable insights from families impacted by Winterbourne View Key challenges faced by …


Alan’s story – Saying sorry

Supporting patients and their families following an incident. We have also published further material on this topic to accompany this video.


Retained foreign object post procedure

From 1st April 2015 to 31st March 2020, NHS Resolution received 800 claims for incidents of retained foreign object post procedure. Out of these 800 claims, 454 were settled with damages paid , 193 without merit and 153 remain open.


Early Notification Scheme and HSIB progamme update – June 2021

NHS Resolution and the Healthcare Safety Investigation Branch (HSIB) recently led a collaborative webinar to update NHS maternity services on changes to the Early Notification Scheme and an update on the wider HSIB programme. The webinars were held across all seven regions of England – …

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