Browse our resources
We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Case story
Antenatal computerised CTG monitoring
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Mental health matters: Learning from harm to innovate safer care from crisis to community
Date held: 6 November 2025 This was the first in a three-part series exploring mental health care across the system — starting with crisis and emergency departments, followed by inpatient safer care, and concluding with community support and recovery. This session explored crisis and emergency …
Webinar
Preventing and managing workplace violence webinar resources
On Tuesday 7 October 2025, NHS Resolution hosted a national webinar focused on tackling workplace violence (WPV) in the NHS. The event brought together speakers from NHS trusts and partner organisations to share the workplace violence report and how claims learning, local data analysis, implementing …
Case story
Caesarean Birth
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Report
Delayed diagnosis of cancer: a thematic review of general practice indemnity claims
NHS Resolution’s latest comprehensive thematic review identifies three key areas for improvement: optimising diagnostic processes, enhancing communication within consultations and across the healthcare system, and empowering patients through increased self-referral pathways and escalation mechanisms. The report emphasises that many general practice consultations are safe, with …
Case story
Maternity Triage
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Guide
Northern Maternity and Neonatal Events 2025
In January and February 2025, we embarked on an ambitious plan to facilitate and host three maternity and neonatal events across the North region, these took place in the North East, Yorkshire and the North West. All were hosted at member trust’s and supported by …
Webinar
Journey to improvement webinar: engaging patients, families and staff in the improvement of NHS services
On Wednesday 16 July 2025, NHS Resolution held a national journey to improvement webinar. The event was commenced with an introductory message from Megan Bidder (Director of Safety and Learning) and chaired by Caroline Latham-Parker (Safety and Learning Lead), who welcomed speakers from member trusts …
Case story
Maternal Multimorbidity
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Virtual webinar: National Mental Health Networking
NHS Resolution Safety and Learning team hosted its first National Mental Health Networking Forum, a bi-annual event for networking and collaboration to share best practice nationally. We Discussed: National Mental Health Clinical Negligence claims Creating conditions for learning from deaths in mental health inpatient services …
Webinar
Maternity (Perinatal) Incentive Scheme (MIS) year 7 launch event – recording and slides available
On Monday 28 April 2025, we hosted a half day online event alongside expert speakers, sharing crucial updates on scheme changes for Year 7. It was great to be joined by 675 attendees including representatives from NHS trusts, and regional and national teams, all …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum – 25 March 2025
The Safety & Learning Team hosted the South Region Members Networking Forum on Tuesday 25th March 2025. The presentation kick starting this our second Forum for the South was by Justine Sharp and Abigail Fogarty from NHS Resolution’s Safety & Learning Team in London. Their …
Case story
The role of pre-hospital care in maternity cases
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Suspected ‘large for gestational age’ baby
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Virtual forum: Midlands and East Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the Midlands & East Region Members Networking Forum on Tuesday 21st January 2025. The meeting was chaired by Henrietta James-Hill, Associate Safety and Learning lead for Midlands and East region. We were joined by Amuthan Ramakrishnalal, Senior EN Case Manager …
Learning resource
Learning from staff claims relating to exposure of substances hazardous to health
Introduction In healthcare environments, staff members can become exposed to substances hazardous to health as part of their day-to-day work that can lead to adverse outcomes to health. By sharing our claims data as a catalyst for learning, we aim to encourage improvements in reducing …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the South Region Members Networking Forum on Wednesday 11th December 2024. Speakers included Naomi Assame, NHS Resolution Deputy Director of Safety & Learning who presented the recently published ‘Learning from Workplace Violence’ report and Abigail Fogarty, NHS Resolution Associate Safety …
Webinar
Virtual forum: Complex Mental Health Presentations in Pregnancy – care, capacity and the role of the court
NHS Resolution in collaboration with Weightmans hosted a virtual forum on Complex mental health presentations in pregnancy. This forum was held regionally in London to consider best practice and share learning across organisations. We discussed: Introduction to Safety and Learning; agenda outline. Overview of London …
Webinar
Virtual forum: Digital Innovation in Healthcare
On 5 November 2024, NHS Resolution’s Safety and Learning team, in collaboration with legal firms Capsticks, Clyde & Co and Kennedys, hosted a virtual forum on digital innovation in healthcare. The speakers shared useful insights on their transformation journeys using digital innovation and automation, legal …
Report
Learning from workplace violence claims within the NHS: A thematic review
This important report, produced by NHS Resolution in collaboration with the Social Partnership Forum and NHS England amongst others, reveals the higher-than-average risk of experiencing workplace violence for those working within the NHS. To protect our staff and clinicians, who together represent one of the …
