We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Report
Ten Years of Maternity Claims: An analysis of NHS Litigation Authority data
This report provides an analysis of the various clinical situations that have led to maternity claims and it is hoped that the information provided will be helpful to those professionals responsible for ensuring the provision of safe care for women and their babies.
Guide
Consideration of assessment policy statement
Our consideration of assessment policy statement relates to cases where we are asked by an NHS employer or contracting organisation to consider whether to offer an assessment of an individual doctor, dentist or pharmacist about whom there are concerns.
Report
Behavioural insights into patient motivation to make a claim for clinical negligence
NHS Resolution has published research on the factors which lead patients to consider a claim for compensation when something goes wrong in their healthcare. Undertaken in partnership with The Behavioural Insights Team (BIT), the research considered the experience reported by 728 patients who agreed to …
Guide
Online appeal form for pharmacy market entry appeals
In order to ensure the effective processing of an appeal, this form can be used and emailed to nhsr.appeals@nhs.net attaching any supporting documentation. Completion of this form is entirely discretionary.
Guide
Oral Hearing procedure for pharmacy appeals
This guide has been designed to assist Committee Members and those appearing before Committee in the way in which Oral Hearings are conducted. It is not intended to be prescriptive and Committee is entitled to deviate from this guide but in doing so Committee will …
Guidance note
Guidance for Parties involved in pharmacy appeals
This Guidance Note is for general information purposes only. It is not exhaustive but does cover the essential elements needed for parties involved with pharmacy appeals.
Guidance note
Understanding NHS Resolution data
We frequently receive requests for data held in our claims management system. We have produced a document to help those making requests better understand the range of data that we hold, the constraints around what information we can provide and some commonly used terms.
Leaflet
Maternity pressure ulcers
This leaflet draws attention to the number and cost of pressure ulcers suffered by women in maternity units. It provides information on common themes, their impact and what you can do to prevent them.
Faculty of Learning resource
Guide
Early notification report form
Our Early Notification scheme requires all trusts to report to us within 30 days all maternity incidents of potentially severe brain injury. The trust legal services department should be informed by clinical teams within 14 days that a notifiable severe brain injury incident has occurred by using this form.
Leaflet
Learning from suicide-related claims – the summary
This leaflet is a summary of our thematic review that presents a detailed analysis of claims made after an individual has attempted to take their life.
Video
An introduction to learning from suicide-related claims
This video is an introduction to our thematic review that presents a detailed analysis of claims made after an individual has attempted to take their life.
Factsheet
Factsheet 6 Primary Care Appeals statistics 2017/18
This factsheet provides statistical information on Primary Care Appeals’ various workstreams.
Factsheet
Factsheet 6 Primary Care Appeals (formerly FHSAU) statistics 2016/17
This factsheet provides statistical information on FHSAU (now known as Primary Care Appeals) various workstreams.
Factsheet
Factsheet 6 Primary Care Appeals (formerly FHSAU) statistics 2015/16
This factsheet provides statistical information on FHSAU (now known as Primary Care Appeals) various workstreams.
Factsheet
Factsheet 1 – Basic information
This factsheet provides basic information about who we are and what we do.
Factsheet
Factsheet 5 – Trust and authority claims data 2017-18
This factsheet provides information about trust and health authority claims we handled in 2017/18.
Factsheet
Factsheet 5 – Trust and authority claims data 2016-17
This factsheet provides information about trust and health authority claims we handled in 2016/17.
Factsheet
Factsheet 5 – Trust and health authority claims data 2015-16
This factsheet provides information about trust and health authority claims we handled in 2015/16.
Factsheet
Factsheet 3 – Claims information 2017/18
This factsheet provides headline statistics about the claims we handled in 2017/18.
Factsheet
Factsheet 3 – Claims information 2016/17
This factsheet provides headline statistics about the claims we handled in 2016/17.
